Banfield Rd & I-70 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maytag washer
Pleasant, explained everything he was doing, very knowledgeable about the product itself
Paul F, Steubenville, OH
Personable and Efficient
Mark was personable, professional, and efficient. He was thorough in making sure he covered everything to ensure a full repair. Also, when his schedule for the day was interrupted, he worked until after dark to get to me rather than push me off to another day, which is GREATLY appreciated.
Mike H, Wintersville, OH
DREW is sharp on washers...10/20/23
Drew repaired several issues with the washer in a timely, effective manner. We did a test run and he was satisfied everything was in order. I am not happy with Samsung scheduling as this was the 3rd appointment with Samsung canceling 2! Kudos to the mailing of the parts
John S, Paden City, WV
Excellent
He was very efficient and knew exactly what was wrong with my oven. Would recommend him to any of my friends or family.
Arleen B, Steubenville, OH
Repair
Very kind and professional when he fixed my washer today. Thank you
Wendy L, Jewett, OH
dryer repair
very professional and courteous. Knew his job. He was there right when he said he would. H called and said on his way......Drew was a 5....but your call in 800 number rated a 1.
Rose S, Wheeling, WV
Owen
Ron is very personable, friendly and knowledgeable. A great asset to your company
Robert K, Buffalo, OH
great service
Had I known the service people were as thorough as ronald I would of went with Sears service long ago!
James S, Salesville, OH
Contact/communications info
It is quite frustrating to not have a phone number to call for Sears. Several times it was questionable as to whether or not the appointment was still good. Got emails after the time…you need to provide a repair phone number with someone who speaks English understandably. Ron, repairman, was great.
Donna P, Senecaville, OH
Garage door opener
He knew what he was doing and made sure everything was working before he left
George H, Moundsville, WV