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Banfield Rd & I-70 Reviews
Read reviews from customers who used our services at Banfield Rd & I-70
Total reviews
149
Average Rating
4.7/5
Unfriendly
The older man was not someone that would work for me at my company. He was very stern and unfriendly. The assistant that accompanied him was the opposite, very polite and courteous.
Gary E,
Glen Dale, WVCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1751579720359
Not satisfied
A week and a day has gone by and Frigidaire said they have not received the paperwork from his visit. At the visit, he said that the oven was not repairable and Frigidaire should issue a new one. Well, they can't if they don't have the paperwork from the technician.
Misty W,
Kimbolton, OHCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1773782783863
No diagnostics
There were no diagnostics done at all. I provided the model and serial numbers ahead of time, as I was asked to do to expedite repair and the only thing we got was a quote for all the parts that could possibly need changed. We paid for a diagnostic fee, but received a quote without any diagnostic work at all. I feel duped
Teresa F,
Belmont, OHCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1751579687794
Jason did a fine job some parts were wrong not sure its fixe
Jason did fine job some parts were wrong not sure it's repaired
Robert H,
Kimbolton, OHCustomer service response - Dear, Thank you for providing feedback on your recent experience with Sears. We apologize that you did not receive the expected level of service. We value all feedback provided by our members and will relay your experience to our Service team.
Sears Home Services on 1749327092711
still broken
Dishwasher is still broken- Neil came to repair dishwasher and said it is working and it won't even turn on!!
Lisa K,
Wintersville, OHCustomer service response - Dear, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1728161632045
Owner
My washer is still not working very dissatisfied
Becky F,
Saint Clairsville, OHCustomer service response - Dear, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1726868552633
diswasher rack repair
Your technician was very informative and pleasant. But the estimate I got just to fix by diswasher rack was exorbitanet. over 600.00. I found out later I could order the parts i need online sears direct for 59.00 total. I think I got gyped by a repair call charge. He didnt do anything!
Monica D,
Woodsfield, OHCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1695506434471
Waste of money
Before I scheduled an appointment, I told them what my error code was F7 E5. The "technician" was here like 5 minutes and told us about another code (A lid lock code) and he had to work on that one 1st (about 400$). The "technician" didn't even clear the codes, because if he would of, that code would of been gone and leaving only the F7 E5 code.
James J,
Uhrichsville, OHCustomer service response - We apologize for the difficulties your recent service has caused. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1695246427155
Homeowner
He and Andrew W. Left without finishing the repair. They got mad because I asked them to be more careful not to place the washer top against the wood work.
Dean L,
St Clairsvle, OHCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1694293539238