1475 Upper Valley Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Douglas F
repairman was very gout od and knowledgeable about
Connie S
Anne B
Worked quickly and efficiently; I was grateful that he came into the house wearing a mask so I didn't even have to ask him to.
Customer service response - Thank you for your positive feedback, Anne! We're pleased to hear that our technician worked quickly and efficiently while respecting your safety preferences.
Sears Home Services on July 13, 2025
Mary R
Pierre, the technician, was great. He really seemed to know what he was doing. The scheduling was terrible, though. The appointment for a broken washer was 10 days out. And the arrival window was 8am to 5 pm. Around 6:30 , the appointment was rescheduled to the next day - again with an arrival window of 8-5. He came around 6:30 pm. I understand that employees can be hard to find and repair work can be difficult to estimate, but this was ridiculous.
Customer service response - Thank you for your feedback, Mary. We're glad to hear Pierre provided great service, but we're sorry for the scheduling issues you experienced. Please contact us directly so we can address your concerns.
Sears Home Services on July 13, 2025
Forrest S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 09, 2025
Barb R
He arrived precisely on time. He was knowledgeable and efficient. My issue was resolved quickly and expertly.
Customer service response - Thank you for your positive feedback, Barb! We're pleased to hear that our technician was punctual, knowledgeable, and efficient in resolving your issue.
Sears Home Services on July 07, 2025
Vickie P
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 25, 2025
Rudy M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 25, 2025
Ronald T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 16, 2025
Melanie C
Showed up on time, professional, knowledgeable
Customer service response - Thank you for your positive feedback, Melanie! We're pleased to hear that our technician was punctual, professional, and knowledgeable.
Sears Home Services on June 01, 2025
