Appointment Lookup
802-552-4364
621 Richmond Road Reviews
Read reviews from customers who used our services at 621 Richmond Road
Total reviews
219
Average Rating
4.6/5
The technician arrived when he said he would, was courteous and polite answering my questions and concerns during the repair.
Yalonda L,
Customer service response - Thank you for your positive feedback, Yalonda! We're glad to hear that our technician was punctual, courteous, and attentive to your questions and concerns.
Sears Home Services on 1759715801034
Very efficient and knowledgeable. Technician explained the reason the ice maker was not working and showed us how to clear the ice build up the next time this happens which was the cause of the malfunction
Sharon M,
Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear that our technician was efficient, knowledgeable, and provided helpful guidance on maintaining your ice maker.
Sears Home Services on 1759192476111
Great service very professional
Sheila H,
Customer service response - Thank you for your positive feedback, Sheila! We're glad to hear that you found our service professional.
Sears Home Services on 1759112801440
Great! Very efficient. Many thanks!
carusoclarinet78,
Customer service response - Thank you for your positive feedback! We're happy to hear you found our service efficient.
Sears Home Services on 1758674120286
Technian analyzed and corrected problem with my mower. His experience was obvious as he provided me with maintenance tips and general care information. I truly appreciate a Craftsman pro.
Lynnette J,
Customer service response - Thank you for your positive feedback, Lynnette! We're glad to hear that our technician's expertise was evident and that you found the maintenance tips helpful.
Sears Home Services on 1758674118406
Rob H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758674734759
Cynthia B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758589616479
The refrigerator repair was quick and complete. Timothy was very informative and fixed all the issues I had.
Yvonne G,
Customer service response - Thank you for your positive feedback, Yvonne! We're glad to hear that Timothy was informative and efficiently resolved all the issues with your refrigerator.
Sears Home Services on 1758245858431
Did not receive receipt for lawn tractor repair
Theodore L,
Customer service response - Thank you for your feedback, Theodore. Please contact us directly so we can assist you with obtaining your receipt.
Sears Home Services on 1758160279261
Friendly,professional,knowledgeable. IwasangrybecauseIpaidforsomeonetoevaluatetheworkanspartsneededtofixmystoveandhedidnotincludeamasterpartthatwasnecessaryforapermanentrepair.IfeltthatSearsdidaverypoorjobindisagnosizingtheproblemwithmystoveandthereforethe$129.00diagnosticpaymentshouldbereinbursedtome.Ifeltthe2ndrepairman,Frankgaveamuchbetterevaluationofwhattherepairrequiredwhichwouldhaveimpactedmydecisiontogoaheadwithrepairs.
Bethany S,
Customer service response - Thank you for your feedback, Bethany. We're glad to hear Frank provided a better evaluation, and we apologize for any inconvenience caused by the initial diagnosis.
Sears Home Services on 1758158933500
