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621 Richmond Road Reviews
Read reviews from customers who used our services at 621 Richmond Road
Total reviews
229
Average Rating
4.7/5
Gwendolyn L,
Customer service response - Thank you for the amazing 5-star review, Gwendolyn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1790017903369
Jeffrey G,
Customer service response - Thank you for the amazing 5-star review, Jeffrey! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788275758027
David was very pleasant, and courteous I appreciate him.
Darlene R,
Customer service response - Thank you for your feedback, Darlene! We're glad to hear David was pleasant and courteous.
Sears Home Services on 1788271757524
EXCELLENT!!!
Donna L,
Customer service response - Thank you for your feedback, Donna! We're glad to hear you found the service excellent.
Sears Home Services on 1788227374647
Super efficient!
John Z,
Customer service response - Thank you for your feedback, John! We're glad to hear you found the service super efficient.
Sears Home Services on 1787841862588
He was prompt and polite. He completed the repair quickly and left the area clean.
Tracy H,
Customer service response - Thank you for your feedback, Tracy! We're glad to hear the technician was prompt, polite, and left the area clean after completing the repair.
Sears Home Services on 1787757992619
Johnathan L,
Customer service response - Thank you for the amazing 5-star review, Johnathan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787677345885
The gentleman who completed the service was on time, polite, and cordial.👍🏻 Service was quickly completed. 👍🏻
L S,
Customer service response - Thank you for your feedback! We're glad to hear the service was completed on time and that the technician was polite and cordial.
Sears Home Services on 1786994566605
Priscilla B,
Customer service response - Thank you for the amazing 5-star review, Priscilla! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786743985049
Donna K,
Customer service response - Thank you for the amazing 5-star review, Donna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786634440425
The technicians were very polite and knowledgeable. I was very pleased with the service.
Linette M,
Customer service response - Thank you for your feedback, Linette! We're glad to hear the technicians were polite and knowledgeable, and that you were pleased with the service.
Sears Home Services on 1786378255317
The techs that came to my home where where professional from the vehicles they pulled up in & their uniforms, to the fact they fixed the appliances on the first try, these 2 guys alone could bring back the sears brand reputation to what it was 50 years ago!
dawn M,
Customer service response - Thank you for your feedback, Dawn! We're glad to hear the techs were professional and efficient, and we appreciate your kind words about our service.
Sears Home Services on 1786297712658
George is a master technician, especially skilled in yard equipment. He smoothly replaced the gear box in my Craftsman 26” snow thrower in 20 minutes,in my own garage! Scout’s honor. Anyone with mower, tractor, snow thrower or other malfunctioning equipment should seek his services. Sears Appliance Repair is fortunate to employe him. On the downside, Sears needs to flush their current telecommunication system which is annoyingly outgoing only… like talking to a wall.
Vincent D,
Customer service response - Thank you for your feedback, Vincent! We're glad to hear George provided excellent service with your snow thrower, and we appreciate your input on our telecommunication system.
Sears Home Services on 1786035158981
Tim did an Excellent job with our service on the refrigerator. Easy to talk to. Answered all questions that was asked. GREAT!
Nell B,
Customer service response - Thank you for your feedback, Nell! We're glad to hear Tim did an excellent job and was easy to talk to, answering all your questions.
Sears Home Services on 1785608494132
He was very thorough with explaining what happened (sent pictures since I was not present) & was transparent on another possible future repair found and tips on how I can manage the issue for now. Excellent experience with Tim!!!
Brittani W,
Customer service response - Thank you for your feedback, Brittani! We're glad to hear Tim was thorough, transparent, and provided an excellent experience.
Sears Home Services on 1784490061720
He knew exactly what to do and did an excellent job.
Gorason L,
Customer service response - Thank you for your feedback, Gorason! We're glad to hear the technician knew exactly what to do and did an excellent job.
Sears Home Services on 1784235284824
Awesome repairman , all people should be like him
James S,
Customer service response - Thank you for your feedback, James! We're glad to hear you found the repairman awesome.
Sears Home Services on 1784061192471
Brian B,
Customer service response - Thank you for the amazing 5-star review, Brian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783788323565
Fast, efficient and honest
Mike K,
Customer service response - Thank you for your feedback, Mike! We're glad to hear you received fast, efficient, and honest service.
Sears Home Services on 1783718113094
mark W,
My service person, Gerald H., was polite and easy to work with. The end result was “repair cost not likely best versus new washer,” and he was helpful in resolving some refund issues related to that too.
Jim S,
Customer service response - Thank you for your feedback, Jim! We're glad to hear Gerald was polite, easy to work with, and helpful with your refund issues.
Sears Home Services on 1783519136111
Sarah S,
Customer service response - Thank you for the amazing 5-star review, Sarah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781796294674
Got our tractor mower running again in minutes, and also gave us tips for better maintenance. Really knowledgeable and pleasant technician.
Kellie B,
Customer service response - Thank you for your feedback, Kellie! We're glad to hear the technician quickly got your tractor mower running and provided helpful maintenance tips.
Sears Home Services on 1780918079043
Highly Recommend! Excellent service. Friendly. Efficient. Helpful. A+++
Ryan S,
Customer service response - Thank you for your feedback, Ryan! We're glad to hear you found the service excellent, friendly, efficient, and helpful.
Sears Home Services on 1780340642724
Replaced my badly bent blades quickly, gave the mower a test run before leaving. Very thorough!
Ted,
Customer service response - Thank you for your feedback, Ted! We're glad to hear the technician replaced your blades quickly and ensured everything was working properly with a test run.
Sears Home Services on 1780151451520
