621 Richmond Road Reviews

Read reviews from customers who used our services at 621 Richmond Road


Total reviews

219


Average Rating

4.6/5

January 20, 2026
Overall rating

David was very professional and he fix the problem

Hollie Y,

Customer service response - Thank you for your positive feedback, Hollie! We're glad to hear that David was professional and successfully fixed the problem.

Sears Home Services on 1768960479111

January 11, 2026
Overall rating

Joe was polite and professional. Got the job done and I’m happy he was able to repair my refrigerator!

Sharon H,

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear that Joe was polite, professional, and successfully repaired your refrigerator.

Sears Home Services on 1768181469687

August 06, 2026
Overall rating

The tech has been to our house several times recently. He’s done an excellent job!

Karen T,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1767921832903

January 08, 2026
Overall rating

Very professional the best you've ever sent to my residence. Very knowledgeable carried herself like a true gentleman. I've risked them over time.

Delton J,

Customer service response - Thank you for your positive feedback, Delton! We're glad to hear that our technician was professional, knowledgeable, and made a great impression.

Sears Home Services on 1767921779702

January 05, 2026
Overall rating

Very prompt, courteous! Thank you so much for your service!

Rachael L,

Customer service response - Thank you for your positive feedback, Rachael! We're glad to hear that you found our service prompt and courteous.

Sears Home Services on 1767661314750

January 04, 2026
Overall rating

Stefanie J,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1767588575140

December 25, 2025
Overall rating

My family is so grateful by how fast Sears were able to send Dave out to inspect and repair our refrigerator. The entire process, including ordering a new fan, only took 4 days! Dave left a couple of hours ago and now we are ready to host for Christmas!

Jamie E,

Customer service response - Thank you for your positive feedback, Jamie! We're glad to hear that Dave was able to quickly inspect and repair your refrigerator, allowing you to prepare for Christmas.

Sears Home Services on 1766715386752

December 17, 2025
Overall rating

Professional, capable, reliable, courteous. Would definitely call again.

Donna S,

Customer service response - Thank you for your positive feedback, Donna! We're glad to hear that you found our service professional, capable, reliable, and courteous.

Sears Home Services on 1766022896695

December 16, 2025
Overall rating

Eunique S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1765846490826

November 17, 2025
Overall rating

Howard F,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1763430628699

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