621 Richmond Road Reviews

Read reviews from customers who used our services at 621 Richmond Road


Total reviews

208


Average Rating

4.6/5

November 11, 2025
Overall rating

Andrea T,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1762820287717

October 22, 2025
Overall rating

Technician was curious and professional. He cleaned up after his self too. This was a pleasant experience.

Frances S,

Customer service response - Thank you for your positive feedback, Frances! We're glad to hear that our technician was courteous, professional, and left the area clean.

Sears Home Services on 1761181400590

October 22, 2025
Overall rating

Howard H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1761094457159

October 21, 2025
Overall rating

My technician was very knowledgeable and did a great job as well as being very efficient. However, I thought the price was too high.

Steve F,

Customer service response - Thank you for your feedback, Steve! We're glad to hear that our technician was knowledgeable and efficient, but we understand your concern about the pricing.

Sears Home Services on 1761006025755

October 15, 2025
Overall rating

Sherman P,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1760576541244

October 13, 2025
Overall rating

Outstanding service and expertise every time with this technician Allan M. Very much appreciate the outstanding professional service.

Anthony D,

Customer service response - Thank you for your positive feedback, Anthony! We're glad to hear that Allan M. consistently provides outstanding service and expertise.

Sears Home Services on 1760316741225

October 07, 2025
Overall rating

Same day service. Problem solved.

Tom I,

Customer service response - Thank you for your positive feedback, Tom! We're glad to hear that we could provide same-day service and solve the problem.

Sears Home Services on 1759886139049

October 05, 2025
Overall rating

Kind, professional and informative

Paul J,

Customer service response - Thank you for your positive feedback, Paul! We're glad to hear that our service was kind, professional, and informative.

Sears Home Services on 1759715512346

October 05, 2025
Overall rating

The technician arrived when he said he would, was courteous and polite answering my questions and concerns during the repair.

Yalonda L,

Customer service response - Thank you for your positive feedback, Yalonda! We're glad to hear that our technician was punctual, courteous, and attentive to your questions and concerns.

Sears Home Services on 1759715801034

September 30, 2025
Overall rating

Very efficient and knowledgeable. Technician explained the reason the ice maker was not working and showed us how to clear the ice build up the next time this happens which was the cause of the malfunction

Sharon M,

Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear that our technician was efficient, knowledgeable, and provided helpful guidance on maintaining your ice maker.

Sears Home Services on 1759192476111

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