621 Richmond Road Reviews

Read reviews from customers who used our services at 621 Richmond Road


Total reviews

208


Average Rating

4.6/5

March 13, 2026
Overall rating

I was not in town when timothy came to fix our fridge, the neighbor stayed with him and said he was superb.Thank you very much.!

Judi K,

Customer service response - Thank you for your positive feedback, Judi! We're glad to hear that Timothy provided superb service while fixing your fridge.

Sears Home Services on 1773360777876

February 26, 2026
Overall rating

Frank was on time and very professional. Diagnosed the problem but part was not available from your company even though the oven was a Kenmore Elite. Thought that was strange. Ordered the replacement part from Sears parts website.

Dale H,

Customer service response - Thank you for your positive feedback, Dale! We're glad to hear that Frank was punctual and professional, and we appreciate your understanding in ordering the part from our website.

Sears Home Services on 1772155905102

February 24, 2026
Overall rating

Frank was knowledgeable and friendly. He was patient to explain the repair need to me. He communicated his arrival well and arrived when he said he would.

Ramona S,

Customer service response - Thank you for your positive feedback, Ramona! We're glad to hear that Frank was knowledgeable, friendly, and communicated his arrival well.

Sears Home Services on 1771892216191

February 24, 2026
Overall rating

David was prompt and efficient. Much appreciated.

Zachary B,

Customer service response - Thank you for your positive feedback, Zachary! We're glad to hear that David was prompt and efficient.

Sears Home Services on 1771892235463

February 23, 2026
Overall rating

He was very knowledgeable and helpful about my situation.

Charles E,

Customer service response - Thank you for your positive feedback, Charles! We're glad to hear that our technician was knowledgeable and helpful with your situation.

Sears Home Services on 1771808042896

February 17, 2026
Overall rating

Patricia B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1771370920939

February 13, 2026
Overall rating

Arrived on time, very professional and friendly, service completed quickly

Catherine H,

Customer service response - Thank you for your positive feedback, Catherine! We're glad to hear that our service was timely, professional, and friendly.

Sears Home Services on 1770943587063

January 25, 2026
Overall rating

Jeffrey arrived on time, was efficient, solved my problem, and clearly knew the Samsung product. I’m very pleased with his work.

Rosemary G,

Customer service response - Thank you for your positive feedback, Rosemary! We're glad to hear that Jeffrey was punctual, efficient, and knowledgeable about your Samsung product.

Sears Home Services on 1769394441779

January 25, 2026
Overall rating

Christopher D,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1769395698546

January 20, 2026
Overall rating

David was very professional and he fix the problem

Hollie Y,

Customer service response - Thank you for your positive feedback, Hollie! We're glad to hear that David was professional and successfully fixed the problem.

Sears Home Services on 1768960479111

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