621 Richmond Road Reviews
Read reviews from customers who used our services at 621 Richmond Road
Total reviews
208
Average Rating
4.6/5
James came in went straight to the job waisted no time finding the problem and taken care of the matter thank you so much n helping me out 😊
Vicky M,
Customer service response - Thank you for your positive feedback, Vicky! We're glad to hear that James was efficient and helpful in resolving the issue.
Sears Home Services on 1746144580097
donald B,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745978727310
Very relieved Sears was able to setup a next day appointment when my refrigerator stopped working tech Jeff was quick to diagnose the problem efficient in fixing the problem I'm totally satisfied
Belinda J,
Customer service response - Thank you for your positive feedback, Belinda! We're glad to hear that Jeff provided quick and efficient service, and that you're totally satisfied with the repair.
Sears Home Services on 1745535038986
Matt G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1745455675593
He did an excellent job got my washing machine working very well he’s very pleasant and resentfully
Clairethia C,
Customer service response - Thank you for your positive feedback, Claretha! We're glad to hear that you were pleased with the job done.
Sears Home Services on 1745193010265
Luann C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1744762490229
Kind, professional, knowledgeable, patient.
Andrea R,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1744155334522
Somehow the latch on my 10-yr-old Samsung dishwasher broke. Called Sears for repair and got an appointment the next day. Fast! Problem was diagnosed and part was ordered. A few days later, Frank came to install the new part. Frank was on time, polite, and it was clear that he was quite knowledgeable about doing this repair. Frank was great! This was not a cheap repair -- even for a seemingly small fix, like a broken latch -- but Frank's expertise, the speed of getting the part delivered, and speed of getting the appointments all made it worthwhile. I recommend.
Edward H,
Customer service response - Thank you for your positive feedback, Edward! We're glad to hear that Frank provided knowledgeable and timely service, and that you found the repair process worthwhile. We appreciate your recommendation!
Sears Home Services on 1741567984158
Robert T,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1737933569731
Very professional a natural people person treated me with a good understanding of what's going on with my washer. Thank you Davld
Keith L,
Customer service response - Thank you for your positive feedback, Keith! We're glad to hear that Davld provided professional service and clear communication about your washer.
Sears Home Services on 1734660434106