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621 Richmond Road Reviews
Read reviews from customers who used our services at 621 Richmond Road
Total reviews
208
Average Rating
4.6/5
Great service very professional
Sheila H,
Customer service response - Thank you for your positive feedback, Sheila! We're glad to hear that you found our service professional.
Sears Home Services on 1759112801440
Great! Very efficient. Many thanks!
carusoclarinet78,
Customer service response - Thank you for your positive feedback! We're happy to hear you found our service efficient.
Sears Home Services on 1758674120286
Technian analyzed and corrected problem with my mower. His experience was obvious as he provided me with maintenance tips and general care information. I truly appreciate a Craftsman pro.
Lynnette J,
Customer service response - Thank you for your positive feedback, Lynnette! We're glad to hear that our technician's expertise was evident and that you found the maintenance tips helpful.
Sears Home Services on 1758674118406
Rob H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758674734759
Cynthia B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1758589616479
The refrigerator repair was quick and complete. Timothy was very informative and fixed all the issues I had.
Yvonne G,
Customer service response - Thank you for your positive feedback, Yvonne! We're glad to hear that Timothy was informative and efficiently resolved all the issues with your refrigerator.
Sears Home Services on 1758245858431
Did not receive receipt for lawn tractor repair
Theodore L,
Customer service response - Thank you for your feedback, Theodore. Please contact us directly so we can assist you with obtaining your receipt.
Sears Home Services on 1758160279261
Friendly,professional,knowledgeable. IwasangrybecauseIpaidforsomeonetoevaluatetheworkanspartsneededtofixmystoveandhedidnotincludeamasterpartthatwasnecessaryforapermanentrepair.IfeltthatSearsdidaverypoorjobindisagnosizingtheproblemwithmystoveandthereforethe$129.00diagnosticpaymentshouldbereinbursedtome.Ifeltthe2ndrepairman,Frankgaveamuchbetterevaluationofwhattherepairrequiredwhichwouldhaveimpactedmydecisiontogoaheadwithrepairs.
Bethany S,
Customer service response - Thank you for your feedback, Bethany. We're glad to hear Frank provided a better evaluation, and we apologize for any inconvenience caused by the initial diagnosis.
Sears Home Services on 1758158933500
beverly S,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757906890969
Very professional and nice. Came in trouble shot and found the problem !!
Al H,
Customer service response - Thank you for your positive feedback, Al! We're glad to hear that our technician was professional and successfully identified the problem.
Sears Home Services on 1757643267195
