Appointment Lookup
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360 E Broad Street Reviews
Read reviews from customers who used our services at 360 E Broad Street
Total reviews
440
Average Rating
4.4/5
This was one of the best technicians we've had in a long time. I've regretted this maintenance program for quite some time and have not felt like I've gotten my value out of it. The fact that we keep fixing the existing appliances feels like we're just trying to set me up for the product to fail as soon as my warranty expires. Thank you for this technician, however, because he was friendly and efficient and quick and knowledgeable.
Yogi S,
Customer service response - Thank you for your feedback, Yogi! We're glad to hear the technician was friendly, efficient, and knowledgeable, and we appreciate your input on the maintenance program.
Sears Home Services on 1781212229534
Bob P,
Customer service response - Thank you for the amazing 5-star review, Bob! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781018948371
John was great. Very knowledgeable and professional. And he was thorough as he diagnosed my broken washer. I will definitely call if it ever breaks down again.
Tyler N,
Customer service response - Thank you for your feedback, Tyler! We're glad to hear John was knowledgeable, professional, and thorough with your washer diagnosis.
Sears Home Services on 1780669706320
Josh,
Customer service response - Thank you for the amazing 5-star review, Josh! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780077878041
WhiIe we passed on repairing our Samsung dishwasher, Brian was very polite and understanding of the situation. That was much appreciated.
Heather H,
Customer service response - Thank you for your feedback, Heather! We're glad to hear Brian was polite and understanding of your situation.
Sears Home Services on 1779968943744
Our dryer was making and unusual noise. Appointment was set up and service call same day. Which was appreciated their work was completed promptly accurately and professionally. Would recommend Brian as a tech.
whatin T,
Customer service response - Thank you for your feedback! We're glad to hear the service was prompt, accurate, and professional, and that you would recommend Brian as a tech.
Sears Home Services on 1779633023735
Pierre was very nice and pleasant to talk to. For what I paid seemed a little high but it was an unusual fix so it took time.
Travis S,
Customer service response - Thank you for your feedback, Travis! We're glad to hear Pierre was nice and pleasant, and we appreciate your understanding with the unusual fix.
Sears Home Services on 1779491984148
Jem,
Customer service response - Thank you for the amazing 5-star review, Jem! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779422590661
Did great, very nice guy. Washer is fixed properly. Was super professional, would recommend
McKenzie E,
Customer service response - Thank you for your feedback, McKenzie! We're glad to hear the technician was nice, professional, and fixed your washer properly.
Sears Home Services on 1778674986009
Brian T. Was kind and we will be updated in 2-3 days as our appliance could not be repaired.
Teresa E,
Customer service response - Thank you for your feedback, Teresa! We're glad to hear Brian T. was kind, and we will keep you updated on your appliance situation.
Sears Home Services on 1778621111948
