360 E Broad Street Reviews

Read reviews from customers who used our services at 360 E Broad Street


Total reviews

497


Average Rating

4.4/5

September 24, 2026
Overall rating

Deborah S,

Customer service response - Thank you for the amazing 5-star review, Deborah! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790353472958

September 24, 2026
Overall rating

mary H,

Customer service response - Thank you for the amazing 5-star review, Mary! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790346712466

September 22, 2026
Overall rating

Colleen,

Customer service response - Thank you for the amazing 5-star review, Colleen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790070718902

September 15, 2026
Overall rating

Tiffaney J,

Customer service response - Thank you for the amazing 5-star review, Tiffaney! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789577441908

September 15, 2026
Overall rating

Steve,

Customer service response - Thank you for the amazing 5-star review, Steve! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789437068023

September 14, 2026
Overall rating

Explained the issues well and tested everything.

Trena F,

Customer service response - Thank you for your feedback, Trena! We're glad to hear the issues were well explained and everything was tested.

Sears Home Services on 1789424853696

September 01, 2026
Overall rating

Very kind and knowledgeable

Debbie P,

Customer service response - Thank you for your feedback, Debbie! We're glad to hear you found our service kind and knowledgeable.

Sears Home Services on 1788301603235

September 01, 2026
Overall rating

Very thorough. Very polite. Very helpful

Kelly P,

Customer service response - Thank you for your feedback, Kelly! We're glad to hear you found our service thorough, polite, and helpful.

Sears Home Services on 1788282066006

August 31, 2026
Overall rating

Very good experience. Lito knows what he's doing and is pleasant to work with.

David V,

Customer service response - Thank you for your feedback, David! We're glad to hear you had a good experience and found Lito knowledgeable and pleasant to work with.

Sears Home Services on 1788216547970

August 27, 2026
Overall rating

On time, cordial, and fixed the issue with our washer/dryer unit.

Dave P,

Customer service response - Thank you for your feedback, Dave! We're glad to hear the service was on time, cordial, and successfully fixed your washer/dryer unit.

Sears Home Services on 1787870258754

August 27, 2026
Overall rating

Did a great job repairing and cleaning up the mess I had brien was very kind and polite thank you brien for your professionalism I would recommend you for any other job I may have in the future Ron cassady USN 100%disabled veteran. God bless

Ronald C,

Customer service response - Thank you for your feedback, Ronald! We're glad to hear Brien did a great job and was kind and polite during the repair and cleanup.

Sears Home Services on 1787834796273

August 25, 2026
Overall rating

Elaine V,

August 24, 2026
Overall rating

Oleg C,

Customer service response - Thank you for the amazing 5-star review, Oleg! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787668865625

August 24, 2026
Overall rating

He did a great job and was very personable!

Karen K,

Customer service response - Thank you for your feedback, Karen! We're glad to hear the service was great and personable.

Sears Home Services on 1787667397955

August 22, 2026
Overall rating

Timely arrival, very friendly, quick, and efficient.

Lesli W,

Customer service response - Thank you for your feedback, Lesli! We're glad to hear the service was timely, friendly, quick, and efficient.

Sears Home Services on 1787426951949

August 20, 2026
Overall rating

Glenda S,

Customer service response - Thank you for the amazing 5-star review, Glenda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787269064584

August 14, 2026
Overall rating

The technician was friendly, courteous, and explain everything very clearly. It was a good experience.

Alice Y,

Customer service response - Thank you for your feedback, Alice! We're glad to hear the technician was friendly, courteous, and clear in their explanations, making it a good experience for you.

Sears Home Services on 1786736385262

August 14, 2026
Overall rating

Very professional, knowledgeable and responsive

Gina S,

Customer service response - Thank you for your feedback, Gina! We're glad to hear the team was professional, knowledgeable, and responsive.

Sears Home Services on 1786733896440

August 14, 2026
Overall rating

The tech was very professional and knowledgeable. He was very courteous. He explained the issues and the repair. I word rate him and his work a 10÷. Thank you so much sir for taking care of my air conditioner.

Rudine W,

Customer service response - Thank you for your feedback, Rudine! We're glad to hear the tech was professional, knowledgeable, and courteous in taking care of your air conditioner.

Sears Home Services on 1786733638672

August 14, 2026
Overall rating

My experience was great. They were very professional, and quick. They got all the information quickly, and worked with my insurance company to get my stove top replaced.

Natalie C,

Customer service response - Thank you for your feedback, Natalie! We're glad to hear the team was professional, quick, and efficient in working with your insurance company to replace your stove top.

Sears Home Services on 1786731564751

August 08, 2026
Overall rating

John was easy going. Honest. Knowledgeable. Personality A+. The AI he is forced to use slowed him down significantly. Putting such a technology that is in it's infancy only puts the a collar on someone that you hired to do the job right the first time.

Jason B,

Customer service response - Thank you for your feedback, Jason! We're glad to hear John was easygoing, honest, and knowledgeable. We appreciate your input on the AI technology and will consider it for future improvements.

Sears Home Services on 1786251406532

August 07, 2026
Overall rating

Hopefully it is fixed this time. Service tech was very nice.

Jack A,

Customer service response - Thank you for your feedback, Jack! We're glad to hear the service tech was nice, and we hope the issue is resolved for you this time.

Sears Home Services on 1786131977239

August 06, 2026
Overall rating

Josh clearly explained what he was doing as he checked my oven and the ice maker to determine what repairs were needed. He and Greg (a trainee) were focused on the job, professional and friendly. I was impressed how Josh carefully explained to Greg what, why and how they were going to do each step, as well as offering tips and guidance. That increased my confidence in their knowledge and ability to make the repairs.

Brenda F,

Customer service response - Thank you for your feedback, Brenda! We're glad to hear Josh and Greg were professional, friendly, and thorough in explaining the repair process, enhancing your confidence in their abilities.

Sears Home Services on 1786040302543

August 05, 2026
Overall rating

Lito did the compressor replacement in two hours, he was friendly and very professional, if ever need to call for repairs I hope Lito will be the repairman again!!

Jim W,

Customer service response - Thank you for your feedback, Jim! We're glad to hear Lito was friendly, professional, and efficient with the compressor replacement.

Sears Home Services on 1785921477605

July 26, 2026
Overall rating

Your employee was extremely helpful and describing what was wrong and and he was going to fix it and he did it looks great running good right now and give him some Oculus he's did a good job and besides cleaning up after job really enjoyed working with your people they are extremely knowledgeable gentleman out here today Kirk was very good diligent explain things to me I appreciate it the whole organization seems to be running well we've had good experiences with you before

Douglas H,

Customer service response - Thank you for your feedback, Douglas! We're glad to hear Kirk was extremely helpful, knowledgeable, and diligent, and that you had a positive experience with our team.

Sears Home Services on 1785167641612

Showing 1 - 25 reviews

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