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360 E Broad Street Reviews
Read reviews from customers who used our services at 360 E Broad Street
Total reviews
482
Average Rating
4.4/5
Glenda S,
Customer service response - Thank you for the amazing 5-star review, Glenda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787269064584
The technician was friendly, courteous, and explain everything very clearly. It was a good experience.
Alice Y,
Customer service response - Thank you for your feedback, Alice! We're glad to hear the technician was friendly, courteous, and clear in their explanations, making it a good experience for you.
Sears Home Services on 1786736385262
Very professional, knowledgeable and responsive
Gina S,
Customer service response - Thank you for your feedback, Gina! We're glad to hear the team was professional, knowledgeable, and responsive.
Sears Home Services on 1786733896440
The tech was very professional and knowledgeable. He was very courteous. He explained the issues and the repair. I word rate him and his work a 10÷. Thank you so much sir for taking care of my air conditioner.
Rudine W,
Customer service response - Thank you for your feedback, Rudine! We're glad to hear the tech was professional, knowledgeable, and courteous in taking care of your air conditioner.
Sears Home Services on 1786733638672
My experience was great. They were very professional, and quick. They got all the information quickly, and worked with my insurance company to get my stove top replaced.
Natalie C,
Customer service response - Thank you for your feedback, Natalie! We're glad to hear the team was professional, quick, and efficient in working with your insurance company to replace your stove top.
Sears Home Services on 1786731564751
John was easy going. Honest. Knowledgeable. Personality A+. The AI he is forced to use slowed him down significantly. Putting such a technology that is in it's infancy only puts the a collar on someone that you hired to do the job right the first time.
Jason B,
Customer service response - Thank you for your feedback, Jason! We're glad to hear John was easygoing, honest, and knowledgeable. We appreciate your input on the AI technology and will consider it for future improvements.
Sears Home Services on 1786251406532
Hopefully it is fixed this time. Service tech was very nice.
Jack A,
Customer service response - Thank you for your feedback, Jack! We're glad to hear the service tech was nice, and we hope the issue is resolved for you this time.
Sears Home Services on 1786131977239
Josh clearly explained what he was doing as he checked my oven and the ice maker to determine what repairs were needed. He and Greg (a trainee) were focused on the job, professional and friendly. I was impressed how Josh carefully explained to Greg what, why and how they were going to do each step, as well as offering tips and guidance. That increased my confidence in their knowledge and ability to make the repairs.
Brenda F,
Customer service response - Thank you for your feedback, Brenda! We're glad to hear Josh and Greg were professional, friendly, and thorough in explaining the repair process, enhancing your confidence in their abilities.
Sears Home Services on 1786040302543
Lito did the compressor replacement in two hours, he was friendly and very professional, if ever need to call for repairs I hope Lito will be the repairman again!!
Jim W,
Customer service response - Thank you for your feedback, Jim! We're glad to hear Lito was friendly, professional, and efficient with the compressor replacement.
Sears Home Services on 1785921477605
Your employee was extremely helpful and describing what was wrong and and he was going to fix it and he did it looks great running good right now and give him some Oculus he's did a good job and besides cleaning up after job really enjoyed working with your people they are extremely knowledgeable gentleman out here today Kirk was very good diligent explain things to me I appreciate it the whole organization seems to be running well we've had good experiences with you before
Douglas H,
Customer service response - Thank you for your feedback, Douglas! We're glad to hear Kirk was extremely helpful, knowledgeable, and diligent, and that you had a positive experience with our team.
Sears Home Services on 1785167641612
