Appointment Lookup
802-552-4364
360 E Broad Street Reviews
Read reviews from customers who used our services at 360 E Broad Street
Total reviews
440
Average Rating
4.4/5
Technician was great. Super friendly and extremely knowledgeable. Would recommend him again! Customer service was awful though.
Katie K,
Customer service response - Thank you for your 5-star review, Katie! We're glad to hear the technician was friendly and knowledgeable, but we're sorry about your experience with customer service.
Sears Home Services on 1758762923429
Lito was great. Explained things clearly. Attempted to diagnose the issue and gave me options. Nice guy
charlie,
Customer service response - Thank you for your 5-star review! We're glad to hear Lito was clear, helpful, and provided you with options.
Sears Home Services on 1758674113994
stephanie W,
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1758589616489
Brian was polite and professional. He fixed the current issue and pointed out what future problems we may be dealing with.
Eva S,
Customer service response - Thank you for your 5-star review, Eva! We're glad to hear Brian was polite, professional, and provided helpful insights into potential future issues.
Sears Home Services on 1758503121302
Josh was very prompt and professional. He couldn't repair my refrigerator because the parts are no longer available. He explained everything thoroughly and signed me up for the two year service plan for my other appliances. He also supplied pros and cons of certain brands for my future refrigerator purchase. I'd recommend him to anyone needing expert service. He is definitely a positive asset to your company. It was my pleasure to meet him.
Renee C,
Customer service response - Thank you for your 5-star review, Renee! We're glad to hear Josh was prompt, professional, and provided thorough explanations and helpful advice for your future appliance needs.
Sears Home Services on 1758503213254
Air Conditioning System - Through my Home Warranty, 2 other companies came, assessed, and then ghosted me. Both said the compressor motor was bad. Elbert (Sears) came, and fixed it in a jiff. I was shocked.
Glen P,
Customer service response - Thank you for your 5-star review, Glen! We're glad to hear Elbert was able to quickly fix your air conditioning system when others couldn't.
Sears Home Services on 1757983191001
Joshua was very thorough and explained the repair in detail.
99myron1,
Customer service response - Thank you for your 5-star review! We're glad to hear Joshua was thorough and provided a detailed explanation of the repair.
Sears Home Services on 1757983895856
Max M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1757984558171
John was very professional.
Kristi P,
Customer service response - Thank you for your 5-star review, Kristi! We're glad to hear John was very professional.
Sears Home Services on 1757904719201
The guy was very professional and very nice. Told us what our options are. Highly recommend. Thanks
Angela S,
Customer service response - Thank you for your 5-star review, Angela! We're glad to hear our technician was professional, nice, and informative.
Sears Home Services on 1757905208740
