360 E Broad Street Reviews

Read reviews from customers who used our services at 360 E Broad Street


Total reviews

437


Average Rating

4.4/5

May 04, 2026
Overall rating

Sears repair technicians are talented and skilled at repairs. Dryer is fixed, thank you! Brian and Kurtis have done excellent work on our appliances. First visit automated scheduling kept changing eta for hours and texting me for info I already entered, no way to contact a live person for support or info, but most recent visit eta was spot on and very convenient. Highly prefer live humans over automated systems, think Sears should change back to live customer support instead of AI. The actual technicians are truly excellent.

Andrea S,

Customer service response - Thank you for your feedback, Andrea! We're glad to hear Brian and Kurtis provided excellent service and that your dryer is fixed. We appreciate your input on the scheduling system and will consider your suggestion for live customer support.

Sears Home Services on 1777988998650

May 02, 2026
Overall rating

Joel F,

Customer service response - Thank you for the amazing 5-star review, Joel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777813351215

May 01, 2026
Overall rating

He was very good

Chana P,

Customer service response - Thank you for your feedback, Chana! We're glad to hear he was very good.

Sears Home Services on 1777670863163

April 29, 2026
Overall rating

Excellent..on time..professional..knowledgeable..courteous..highly recommend!

MIchelle H,

Customer service response - Thank you for your feedback, Michelle! We're glad to hear you found our service excellent, professional, and courteous.

Sears Home Services on 1777556984171

April 28, 2026
Overall rating

Kimberly M,

Customer service response - Thank you for the amazing 5-star review, Kimberly! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777414542439

April 28, 2026
Overall rating

Deedy M,

Customer service response - Thank you for the amazing 5-star review, Deedy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777404681823

April 26, 2026
Overall rating

Katie C,

Customer service response - Thank you for the amazing 5-star review, Katie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1777299111140

April 23, 2026
Overall rating

He was courteous calling on the way and when he got here. Quick and efficient.

Teresa L,

Customer service response - Thank you for your feedback, Teresa! We're glad to hear our technician was courteous, quick, and efficient.

Sears Home Services on 1777045271650

April 20, 2026
Overall rating

Nathaniel D,

Customer service response - Thank you for the amazing 5-star review, Nathaniel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1776704816536

April 19, 2026
Overall rating

Great service. Knowledgeable. Efficient

Dan J,

Customer service response - Thank you for your feedback, Dan! We're glad to hear you found our service great, knowledgeable, and efficient.

Sears Home Services on 1776703401202

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