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360 E Broad Street Reviews
Read reviews from customers who used our services at 360 E Broad Street
Total reviews
443
Average Rating
4.4/5
Nick did a good job. My complaint is Sears offers no way to communicate while awaiting service. Also response time time way too long. I waited over three weeks to get my furnace repaired. It is very cold in winter with no heat and no way to communicate.
Bob C,
Customer service response - Thank you for your 5-star review, Bob! We're glad to hear Nick did a good job, but we're sorry about the communication and response time issues. Please contact us directly so we can address your concerns.
Sears Home Services on 1767744337625
Sam C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1767661398533
Very professional, explained everything in detail and made repair very quickly!!
Valerie R,
Customer service response - Thank you for your 5-star review, Valerie! We're glad to hear our team was professional, detailed, and quick with the repair.
Sears Home Services on 1767587114228
Great service!
Andy D,
Customer service response - Thank you for your 5-star review, Andy! We're glad to hear you received great service.
Sears Home Services on 1767143947012
Quick and completed earlier than expected. Will definitely call again.
Tricia S,
Customer service response - Thank you for your 5-star review, Tricia! We're glad to hear the service was quick and completed earlier than expected.
Sears Home Services on 1767144046643
susbar,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1766975471060
John has been great to deal with! He’s been polite and professional. Very thorough with diagnosing and fixing issues.
Meagan W,
Customer service response - Thank you for your 5-star review, Meagan! We're glad to hear John was polite, professional, and thorough in diagnosing and fixing the issues.
Sears Home Services on 1766371309710
Linda T,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1766371761766
Was diligent and transparent in fixing the problem.
Steve E,
Customer service response - We apologize for the trouble you've faced, Steve. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1766023089721
Cynthia N,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765769119746
