360 E Broad Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (263 reviews)

John M

July 07, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 07, 2025

saundra S

July 01, 2025

Great personality and very knowledgeable about appliances

Source: Google

Customer service response - Thank you for your 5-star review, Saundra! We're glad to hear our technician had a great personality and was knowledgeable about appliances.

Sears Home Services on June 30, 2025

Mike D

July 01, 2025

Excellent service, fixed our refrigerator

Source: Google

Customer service response - Thank you for your 5-star review, Mike! We're glad to hear our service was excellent in fixing your refrigerator.

Sears Home Services on June 30, 2025

Kay B

July 01, 2025

The tech was nice and pleasant. He helped me unload my refrigerator. He offered to help me reload it.

Source: Google

Customer service response - Thank you for your 5-star review, Kay! We're glad to hear our technician was nice, pleasant, and helpful with your refrigerator.

Sears Home Services on June 30, 2025

Mary C

June 26, 2025

On time, very polite and helpful. Fix the problem right away. Everything went great.

Source: Google

Customer service response - Thank you for your 5-star review, Mary! We're glad to hear our service was on time, polite, and helpful in fixing the problem.

Sears Home Services on June 26, 2025

Melissa J

June 27, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 26, 2025

Larry I

June 26, 2025

Super knowledgeable . Took upon himself to contact me when ordered part came in 3 days earlier than expected. Immediately called with the and arranged for installation of defective 3 days earlier than expected. Super man and very courteous. Way to go. With service and technicians like this is the reason I have been a loyal Sears customer for over 50 years. .

Source: Google

Customer service response - Thank you for your 5-star review, Larry! We're glad to hear our technician was knowledgeable, proactive, and courteous, and we appreciate your loyalty to Sears for over 50 years.

Sears Home Services on June 25, 2025

Gary T

July 23, 2025

John technician met him at my house to do service on my riding mower explained to me what the problem was took care of the problem tested riding mower to make sure was working right problem solved. John did great job to get riding mower going again. Thanks John

Source: Google

Customer service response - Thank you for your 5-star review, Gary! We're glad to hear our technician communicated well and got your mower back in service.

Sears Home Services on June 25, 2025

Tim K

June 23, 2025

I always recommend Sears Appliance Repair for any appliances you may have. They are the best in the business! John was amazing tday when he came to look at our dryer. He was very professional & knowledgeable. He was also able to explain everything in fine detail for us to understand. A++

Source: Google

Customer service response - Thank you for your 5-star review, Tim! We're glad to hear John was amazing, professional, and detailed in explaining your dryer issue.

Sears Home Services on June 22, 2025

Frank W

June 19, 2025

Brandon was super helpful and detailed with his service.. Thank you..

Source: Google

Customer service response - Thank you for your 5-star review, Frank! We're glad to hear Brandon was super helpful and detailed with his service.

Sears Home Services on June 19, 2025

Average Rating: 4.4/5 (263 reviews)