360 E Broad Street Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (203 reviews)

Charley

May 02, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 01, 2025

Sue W

April 29, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 29, 2025

Deanna S

April 28, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 27, 2025

jeff I

April 24, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 23, 2025

Cathy A

April 23, 2025

The tech was great but the lead time to repair our refrigerator was 11 days. No way can I go 10 days without the fridge.

Source: Google

Customer service response - Thank you for your 5-star review, Cathy! We're glad to hear the tech was great, and we apologize for the long lead time for your refrigerator repair.

Sears Home Services on April 23, 2025

William M

April 22, 2025

The technician was very professional and fixed the washing machine in less than an hour.

Source: Google

Customer service response - Thank you for your 5-star review, William! We're glad to hear our technician was professional and able to fix your washing machine quickly.

Sears Home Services on April 22, 2025

tribikram K

April 22, 2025

Good politely

Source: Google

Customer service response - Thank you for your 5-star review, Tribikram! We're glad to hear our service was polite.

Sears Home Services on April 22, 2025

Greg L

April 21, 2025

Lito was very professional and knowledgeable regarding the problem that was presented to him, kept me informed to what was needed. Would definitely recommend for future repairs

Source: Google

Customer service response - Thank you for your 5-star review, Greg! We're glad to hear Lito was professional and knowledgeable, and we appreciate your recommendation.

Sears Home Services on April 20, 2025

Ron M

April 15, 2025

John, the repairman was great!! !!! Sear's scheduling tech was atrocious. Your AI Assistant is impossible to work with, and if I can't talk to a real person I may be taking my business elsewhere.

Source: Google

Customer service response - Thank you for your 5-star review, Ron! We're glad to hear John provided great service, and we apologize for the scheduling issues you faced.

Sears Home Services on April 15, 2025

scott O

April 15, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 14, 2025

Average Rating: 4.4/5 (203 reviews)