360 E Broad Street Reviews

Read reviews from customers who used our services at 360 E Broad Street


Total reviews

442


Average Rating

4.4/5

February 05, 2024
Overall rating

Jim S,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1707175598046

June 11, 2026
Overall rating

latia N,

Customer service response - Thanks for the great rating, Latia! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1781201010773

May 27, 2026
Overall rating

Richard P,

Customer service response - Thanks for the great rating, Richard! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1779881986659

April 29, 2026
Overall rating

Very helpful and solved issue with ice maker

Nancy P,

Customer service response - Thank you for your feedback, Nancy. We're glad to hear the technician was helpful and resolved the issue with your ice maker!

Sears Home Services on 1777464495842

March 03, 2026
Overall rating

John D,

Customer service response - Thanks for the great rating, John! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1772496281926

January 22, 2026
Overall rating

Frank S,

Customer service response - Thanks for the great rating, Frank! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1769134319076

January 19, 2026
Overall rating

Kim H,

Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1768881240800

November 17, 2025
Overall rating

Charles H,

Customer service response - Thanks for the great rating, Charles! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1763430599469

September 24, 2025
Overall rating

Technician was amazing and very thorough. Super nice and knowledgeable. The customer service however was actually awful. After waiting seven hours for the technician to show up, I received a text message that my service was cancelled. Called customer service and everyone was foreign so it was difficult to even understand. They proceeded to tell me that I was the one that cancelled the service which was ridiculous. I never called anyone to cancel. Technician great! Customer service the absolute worst!

Katie K,

Customer service response - Thank you for your feedback, Katie. We're glad to hear the technician was amazing and thorough, but we're sorry about the issues with customer service and communication. Please contact us directly so we can address these concerns.

Sears Home Services on 1758762880202

September 05, 2025
Overall rating

Elizabeth I,

Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1757033844301

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