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360 E Broad Street Reviews
Read reviews from customers who used our services at 360 E Broad Street
Total reviews
445
Average Rating
4.4/5
Was diligent and transparent in fixing the problem.
Steve E,
Customer service response - We apologize for the trouble you've faced, Steve. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1766023089721
Cynthia N,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765769119746
After the first visit by the first technician, I felt that the customer service at Sears was terrific. But between the first technician and Lito your customer service went in the toilet and I didn’t think it was gonna come out. When Lito arrived he was polite professional got right to work and got the job done within an hour. He corrected Sears mis-step and now I’m a happy customer.
Barry A,
Customer service response - Thank you for your 5-star review, Barry! We're glad to hear Lito was able to turn things around and provide the service you expected.
Sears Home Services on 1765768529541
Brandon F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765510261215
John Willams was awesome. Very knowledgeable and helpful.
BECCA B,
Customer service response - Thank you for your 5-star review, Becca! We're glad to hear Lito was knowledgeable and helpful.
Sears Home Services on 1765507770364
Josh was great. He was able to explain everything and the oven is working great!!
Tara W,
Customer service response - Thank you for your 5-star review, Tara! We're glad to hear Josh was great and that your oven is working well.
Sears Home Services on 1765507762997
Quick evaluation of the problem. Determined the problem wasn’t worth fixing.
Jeff F,
Customer service response - Thank you for your 5-star review, Jeff! We're glad to hear our team provided a quick evaluation and honest advice.
Sears Home Services on 1765330234810
Great tech
Juan C,
Customer service response - Thank you for your 5-star review, Juan! We're glad to hear you found our tech great.
Sears Home Services on 1765162556327
- easy to schedule - great communication and arrival updates - professional - diagnosis and checks as expected
A P,
Customer service response - Thank you for your 5-star review! We're glad to hear you found the scheduling easy, communication great, and our service professional and thorough.
Sears Home Services on 1765162665232
Skip D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1765163650110
