360 E Broad Street Reviews

Read reviews from customers who used our services at 360 E Broad Street


Total reviews

440


Average Rating

4.4/5

June 26, 2025
Overall rating

On time, very polite and helpful. Fix the problem right away. Everything went great.

Mary C,

Customer service response - Thank you for your 5-star review, Mary! We're glad to hear our service was on time, polite, and helpful in fixing the problem.

Sears Home Services on 1750981125721

June 27, 2025
Overall rating

Melissa J,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1750982655800

June 26, 2025
Overall rating

Super knowledgeable . Took upon himself to contact me when ordered part came in 3 days earlier than expected. Immediately called with the and arranged for installation of defective 3 days earlier than expected. Super man and very courteous. Way to go. With service and technicians like this is the reason I have been a loyal Sears customer for over 50 years. .

Larry I,

Customer service response - Thank you for your 5-star review, Larry! We're glad to hear our technician was knowledgeable, proactive, and courteous, and we appreciate your loyalty to Sears for over 50 years.

Sears Home Services on 1750897738260

July 23, 2025
Overall rating

John technician met him at my house to do service on my riding mower explained to me what the problem was took care of the problem tested riding mower to make sure was working right problem solved. John did great job to get riding mower going again. Thanks John

Gary T,

Customer service response - Thank you for your 5-star review, Gary! We're glad to hear our technician communicated well and got your mower back in service.

Sears Home Services on 1750834603842

June 23, 2025
Overall rating

I always recommend Sears Appliance Repair for any appliances you may have. They are the best in the business! John was amazing tday when he came to look at our dryer. He was very professional & knowledgeable. He was also able to explain everything in fine detail for us to understand. A++

Tim K,

Customer service response - Thank you for your 5-star review, Tim! We're glad to hear John was amazing, professional, and detailed in explaining your dryer issue.

Sears Home Services on 1750636999087

June 19, 2025
Overall rating

Brandon was super helpful and detailed with his service.. Thank you..

Frank W,

Customer service response - Thank you for your 5-star review, Frank! We're glad to hear Brandon was super helpful and detailed with his service.

Sears Home Services on 1750375528866

June 18, 2025
Overall rating

Fast and efficient in his knowledge and making sure we had all the information needed to diagnose our washer problem.

Brittany C,

Customer service response - Thank you for your 5-star review, Brittany! We're glad to hear our service was fast, efficient, and informative in diagnosing your washer problem.

Sears Home Services on 1750207740896

June 18, 2025
Overall rating

Kurtis arrived on time, listened to my description of the sound the washer made before quitting, then hooked up a diagnostic tool to the machine and got started. Within 1.5 hours he had the repair finished and tested. I was happy with his work but hoped the bill had been lower.

Larry B,

Customer service response - Thank you for your 5-star review, Larry! We're glad to hear Kurtis was prompt and efficient, and we appreciate your feedback on the billing.

Sears Home Services on 1750207740183

June 18, 2025
Overall rating

Brandon F. was amazing. Diagnosed the issue, did not beat around the bush, or down play the situation. Great customer service.

Tony S,

Customer service response - Thank you for your 5-star review, Tony! We're glad to hear Brandon F. provided amazing service and clear communication.

Sears Home Services on 1750207815124

June 17, 2025
Overall rating

Kirstie E,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1750119136702

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