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360 E Broad Street Reviews
Read reviews from customers who used our services at 360 E Broad Street
Total reviews
442
Average Rating
4.4/5
Excellent and professional!
Blessed H,
Customer service response - Thank you for your 5-star review! We're glad to hear you found our service excellent and professional.
Sears Home Services on 1743553869290
Wonder man very knowledgeable thank you
Roxann D,
Customer service response - Thank you for your 5-star review, Roxann! We're glad to hear you found our technician knowledgeable.
Sears Home Services on 1742868264096
Our entire experience with Sears Home Services has been excellent. Easy scheduling online with the ability to add details such as model and serial number with description of problem. Lots of great communication via text and email with the additional courtesy call from Kurtis when he was on his way. He found the problem right away, had the part on his truck, and installed it immediately. He tested the washer to ensure it worked and was on his way! Payment is secure and easy to complete on my smartphone. We highly recommend Sears for the entire experience!
Jean R,
Customer service response - Thank you for your 5-star review, Jean! We're thrilled to hear you had an excellent experience with our service, from scheduling to repair. Your recommendation means a lot to us!
Sears Home Services on 1739489283816
Sean K,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1737933569757
Technician was polite and quickly diagnosed the problem and had part ordered. Once part was in the repair was completed promptly.
Josh H,
Customer service response - Thank you for your 5-star review, Josh! We're glad to hear our technician was polite and efficient in diagnosing and completing the repair.
Sears Home Services on 1737934713496
The tech was courteous and knowledgeable. He fixed my furnace quickly and took time to explain the issue to me.
Rebecca M,
Customer service response - Thank you for your 5-star review, Rebecca! We're glad to hear our technician was courteous, knowledgeable, and took the time to explain the issue while fixing your furnace.
Sears Home Services on 1737934768745
Very professional, friendly, nice guy
Erla B,
Customer service response - Thank you for your 5-star review, Erla! We're glad to hear you found our service professional and friendly.
Sears Home Services on 1737429212888
5 🌟 star
Tim T,
Customer service response - Thank you for your 5-star review, Tim! We're happy to know you had a positive experience with us.
Sears Home Services on 1737429212015
Updated review from most recent service: Service technician worked very hard to resolve our issue. He was very friendly and helpful. Hopefully he has worked out our issue with GE. Previous issue: Technician never called or showed up to 2 appointments, 1/9/25 and 1/11/25. Additionally, I received texts to rate service that never happened.
Matt B,
Customer service response - We apologize for the trouble you've faced, Matt. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1736825103921
Rachel H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1736405119254
