360 E Broad Street Reviews
Showing most recent reviews from verified customers of Sears Home Services
Beverly K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 05, 2025
Angie M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 05, 2025
Kevin H
Good service
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 23, 2024
stephen C
Kurtis was fantastic. He was professional. He communicated his arrival time. Explained things to me. He was courteous and explained things on my level
Customer service response - Thank you for your 5-star review, Stephen! We're delighted to hear that Kurtis was professional and communicated well, making sure everything was clear for you.
Sears Home Services on December 16, 2024
Susan S
Very educational and professional.
Customer service response - Thank you for your 5-star review, Susan! We're glad to hear you found our service educational and professional.
Sears Home Services on December 11, 2024
Annie B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 09, 2024
Judy C
I thought the person that came out did an excellent job. He was polite, knowledgeable and figured out the problem and solved it. He gave me some advice about the ovens. However I was not happy with how many text I received from the company asking me to confirm the appointment. I was badgered at least 6-8 times. I felt that was totally unnecessary. At one point I was sorry I called this company but it turned out okay.
Customer service response - Thank you for your 5-star review, Judy! We're glad to hear our technician did an excellent job, but we apologize for the excessive appointment confirmation texts. Your feedback is appreciated.
Sears Home Services on December 08, 2024
Steve T
Polite, knowledgeable
Customer service response - Thank you for your 5-star review, Steve! We're glad to hear you found our service polite and knowledgeable.
Sears Home Services on December 08, 2024
Tammy L
The best ever he made sure my machine was working before he left. I appreciate him so much.
Customer service response - Thank you for your 5-star review, Tammy! We're happy to hear that our technician ensured your machine was working before leaving. Your appreciation means a lot to us!
Sears Home Services on December 05, 2024
Joseph J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 05, 2024
