2400 Elida Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
linda J
Good job
Customer service response - A big thank you, linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 17, 2024
Terry T
Tech was in and out in 10 minutes, and was polite. However, servicec 27 days from when parts were ordered seems pretty extreme.
Customer service response - We apologize for the delay you experienced and appreciate you recognizing the professionalism of our technician. Thanking you for your patience and valuable feedback.
Sears Home Services on June 13, 2024
Eugene M
Mike was very professional and efficient.
Customer service response - Thank you for your feedback; we're glad to hear Mike's professionalism and efficiency met your expectations.
Sears Home Services on March 26, 2024
Lucinda R
He was polite and answered all my. Questions. He also gave me some helpful information.
Customer service response - Thank you for your positive feedback! We're glad you found our service informative and helpful.
Sears Home Services on March 21, 2024
Ashley H
Knowledgeable and nice
Customer service response - Thank you for recognizing our expertise and friendly service! We’re glad we could help.
Sears Home Services on March 20, 2024
David H
Very professional and arrived on time.
Customer service response - We appreciate your kind words and are glad we could be of service. Thank you for your review.
Sears Home Services on March 11, 2024
Renee W
On time and very nice and polite person
Customer service response - We appreciate your positive feedback regarding our timely and courteous service. Thank you for taking the time to leave a review!
Sears Home Services on March 07, 2024
Jackie W
Great experience!
Customer service response - Thank you for your positive feedback! We are glad you had a great experience with Sears Appliance Repair.
Sears Home Services on March 03, 2024
Billy S
Customer service response - We are truly sorry to hear about your experience. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please contact us directly at Facebook.com/SearshomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right in the future.
Sears Home Services on January 23, 2024
Rose L
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 22, 2024
