2400 Elida Rd Reviews

Read reviews from customers who used our services at 2400 Elida Rd


Total reviews

106


Average Rating

4.5/5

December 09, 2025
Overall rating

Kurt from sears repair arrived on time and was very professional. He explained exactly was was going on with the repair of my appliance. He ordered the parts needed and fixed my stove. I appreciate his expertise and being respectful of my home. 5 stars.

Jose S,

Customer service response - Thank you for your 5-star review, Jose! We're glad to hear Kurt was professional, informative, and respectful while fixing your stove.

Sears Home Services on 1765329613711

December 09, 2025
Overall rating

I've had two other Service Plans with other companies. Neither would come to my house. They expected me to get the technician. Sears comes directly to my house. They ordered the parts. They came back and fixed my dishwasher. I'm so very pleased. My technician was the same person both times. He diagnosed the problem. He fixed the problem. I'm so very happy with this service!!

Karen V,

Customer service response - Thank you for your 5-star review, Karen! We're thrilled to hear you're pleased with our service and that our technician provided consistent and effective support for your dishwasher.

Sears Home Services on 1765330186998

November 30, 2025
Overall rating

Awesome service tech did a fantastic job

Steve H,

Customer service response - Thank you for your 5-star review, Steve! We're glad to hear our service tech did a fantastic job.

Sears Home Services on 1764555807311

November 30, 2025
Overall rating

My service tech, Kurt, was so amazing and was at my house to fix my washer within 20 min of my call, was very professional and knowledgeable. Thankful for him and sears for their customer service

Trina,

Customer service response - Thank you for your 5-star review, Trina! We're glad to hear Kurt was prompt, professional, and knowledgeable in fixing your washer.

Sears Home Services on 1764556188821

November 11, 2025
Overall rating

Jené C,

Customer service response - We appreciate the 5-star rating, Jené! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1762911911776

October 28, 2025
Overall rating

Lorenzo R,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1761700350589

October 23, 2025
Overall rating

Lori B,

October 21, 2025
Overall rating

The tech who was here to assess/ repair our refrigerator was prompt, courteous, knowledgeable and clearly explained to us the problem and our options for repair.

Susan B,

Customer service response - Thank you for your 5-star review, Susan! We're glad to hear our technician was prompt, courteous, and knowledgeable in explaining your refrigerator issue and repair options.

Sears Home Services on 1761087711136

October 19, 2025
Overall rating

He was very friendly and got the job done

Tammy R,

Customer service response - Thank you for your 5-star review, Tammy! We're glad to hear our technician was friendly and efficient in completing the job.

Sears Home Services on 1760924605856

October 16, 2025
Overall rating

Kurt is efficient and took time to teach proper way to get food debris from filters and keep it humming.pleasant I always like his service

Libby C,

Customer service response - Thank you for your 5-star review, Libby! We're glad to hear Kurt was efficient and provided helpful advice on maintaining your appliance.

Sears Home Services on 1760575542506

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