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8472 Cotter Street Reviews
Read reviews from customers who used our services at 8472 Cotter Street
Total reviews
202
Average Rating
4.2/5
Technician did a great job. However your AI phone messaging service would be the one reason I would not use your service again. Redundant messages, some giving numerous different appointment times and dates, very annoying. I had to call customer service to confirm the actual appointment date and time.
Scott B,
Customer service response - Thank you for your feedback, Scott! We're glad to hear the technician did a great job, and we apologize for the inconvenience caused by the AI phone messaging service.
Sears Home Services on 1779634837797
My dryer was shorting out and overheating due to a loose wire in the dryer. Gregory identified the problem, ordered the part, and installed it. Excellent work!!
Kristen R,
Customer service response - Thank you for your feedback, Kristen! We're glad to hear Gregory identified and resolved the issue with your dryer efficiently.
Sears Home Services on 1777465776173
Prompt, responsive, efficient service.
chad S,
Customer service response - Thank you for your feedback, Chad! We're glad to hear you received prompt, responsive, and efficient service.
Sears Home Services on 1776977696416
Showed up on time as he directed. Called ahead twice. Sent a text. Excellent communication. Very pleased. Answered all my questions.
Ashley C,
Customer service response - Thank you for your feedback, Ashley! We're glad to hear you were pleased with the excellent communication and that all your questions were answered.
Sears Home Services on 1776790450434
Greg was very knowledgeable and friendly. He was very patient with me as I watched him take apart my dryer and asked questions.
Cindi G,
Customer service response - Thank you for your feedback, Cindi! We're glad to hear Greg was knowledgeable, friendly, and patient while servicing your dryer.
Sears Home Services on 1775703604740
Linda C,
Customer service response - Thank you for the amazing 5-star review, Linda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775601479503
Micaela R,
Customer service response - Thank you for the amazing 5-star review, Micaela! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775321798058
The service technician Brian did an amazing job. He was very friendly, helpful, and completed the repairs fast. He was diligent in making sure all the issues were resolved before he left too. I highly recommend using this company for your appliance service needs.
Torri M,
Customer service response - Thank you for your positive feedback, Torri! We're glad to hear Brian was friendly, helpful, and thorough in resolving all the issues with your appliances.
Sears Home Services on 1774227247183
Solid professional work. Great the have these people doing work in our home. Super explanation of the work being performed.
Jeff L,
Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear our team provided solid professional work and explained the process well.
Sears Home Services on 1773704919775
Greg A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773188384074
