2400 Stringtown Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Phil H
The service technician arrived within the service window. He called to let us know he was on his way with an estimated arrival time. He was very knowledgeable and provided an estimated repair cost. We opted not to repair the unit based on the cost and age of the appliance.
Customer service response - Thank you for your positive feedback! We're glad to hear our technician was punctual and knowledgeable, providing you with the information needed to make an informed decision.
Sears Home Services on July 10, 2025
Tina R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 30, 2025
Colleen S
Mark is always professional and does a great job!!
Customer service response - Thank you for your positive feedback! We're glad to hear Mark consistently provides professional and great service.
Sears Home Services on June 30, 2025
Dena H
Mark was very helpful and fixed the problem with our oven. He took his time listening to us explain the problem, diagnosing the problem, answering our questions. We are very happy with the service he provided.
Customer service response - Thank you for your positive feedback! We're glad to hear Mark was helpful and took the time to address your concerns and fix your oven.
Sears Home Services on June 29, 2025
Amanda B
Mark did a great job when he came to repair my stove. He described exactly what he was doing and what the problem was. I was very happy with the service he provided.
Customer service response - Thank you for your positive feedback! We're glad to hear Mark did a great job and provided clear explanations during the repair.
Sears Home Services on June 29, 2025
Michael B
Does it well and does it right! Professional, courteous, and knowledgeable. I'm absolutely blown away with the knowledge base and skills Ben possesses in his toolbox box. I haven't shopped at a Sear's in many years, obviously, but I will definitely be calling their appliance repair team again when needed.
Customer service response - Thank you for your positive feedback! We're glad to hear Ben's professionalism and knowledge impressed you, and we look forward to assisting you again in the future.
Sears Home Services on June 25, 2025
Elizabeth M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 08, 2025
Rhonda R
Nice and friendly
Customer service response - Thank you for your positive feedback! We're glad to hear our service was nice and friendly.
Sears Home Services on June 03, 2025
Tammy B
Excellent service! Eric was prompt and professional! A++++
Customer service response - Thank you for your positive feedback! We're glad to hear Eric provided prompt and professional service.
Sears Home Services on June 02, 2025
Rick V
Lito was very helpful and had the problem with my fridge figured out within a minute and fixed within five minutes. I would highly recommend Lito to work on any of my appliances. He said he’s got 34 years experience and it showed. He knew exactly what to look for when he got here. I will definitely call your company again if I have any issues with any of my appliances.
Customer service response - Thank you for your positive feedback! We're glad to hear Lito's expertise and quick service made such a great impression.
Sears Home Services on May 29, 2025
