620 Plaza Dr. Reviews
Showing most recent reviews from verified customers of Sears Home Services
Repairman
Timothy was very professional, answered all our questions, seemed very knowledgeable of his profession and was very pleasant and respectful of our home and to us. You have a great employee in Timothy.
Kerry J, Milan, OH
Refrigerator Repair
Very knowledgeable and polite. Let us know when to expect him.
Rita P, Port Clinton, OH
dishwasher
Conrad was very professional. Arrived on time.. Did an excellent job and explained everything to me..
Richard W, N Fairfield, OH
Conrad
Conrad was efficient, clean and friendly. Kept us up to date on arrival time.
Scott S, Green Springs, OH
oven check
Dave was very pleasant. He was considerate in the work space. He explained what he was checking.
Walter W, Port Clinton, OH
Frank solved the problem!
Frank did his best to order both parts to correct the heating issue on our dryer. He explained which part malfunctioned and we decided to replace both parts. He took his time to be careful and diligent. Frank was careful to vacuum the unit. Frank completed the work by testing the temperature and listening for the unit to turn on and off as the temperature dropped and increased. We appreciate hi efforts. Thank you.
PB, OH
Pro-form treadmill
He was very knowledgeable. He was very polite. He certainly knew what he was doing
David F, Sandusky, OH
Best Service
Allan is absolutely the best. Very knowledgeable. He also takes such good care of our mower. Always on time and keeps you update on all future maintenance that needs to be done in the future.
Kelly K, Castalia, OH
Oven repair
Frank was very good with handling the repair. He was also nice. Thank you!
Michael V, Huron, OH
No ice from install after 35 hours.
I have had nothing but trouble dealing with this since June. Finally got new ice maker installed and it still doesn't work. So done with this!
Sherri W, Findlay, OH
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 11, 2023
