620 Plaza Dr. Reviews
Read reviews from customers who used our services at 620 Plaza Dr.
Total reviews
124
Average Rating
4.6/5
Miguel P,
Customer service response - Thank you for the amazing 5-star review, Miguel & Rebecca! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1792173671315
Kirk called and let me know when he would be here approximate time then once here he was clear about any directions annd information I needed. Very professional and friendly person. Kirk was knowledgeable about what he was doing and gave clear information about my dryer.
Mert,
Customer service response - Thank you for your feedback, Mert! We're glad to hear the technician communicated well and was knowledgeable during your service.
Sears Home Services on 1789143338628
He did a very good job. Explained everything he was doing and why.
Patrick B,
Customer service response - Thank you for your feedback, Patrick! We're glad to hear the technician did a good job and explained everything clearly.
Sears Home Services on 1788976834043
Constance R,
Customer service response - Thank you for the amazing 5-star review, Constance! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786545162256
Mike S,
Customer service response - Thank you for the amazing 5-star review, Mike! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781114205611
Had issues with the automated system at first but the technicians Kurt and Chris did fantastic and where so helpful 👍👍
Christine C,
Customer service response - Thank you for your feedback, Christine! We're glad to hear Kurt and Chris were helpful and provided fantastic service despite the initial issues with the automated system.
Sears Home Services on 1780409429913
Service man was extremely nice and professional. Was also very thorough. Sears notifications were consistent even between visits. Only complaint is the AI assisted notifications offering sooner appts never responded when i would complete the action it requested. Regardless, overall happy with service. Would use again and recommend to anyone.
Lisa S,
Customer service response - Thank you for your feedback, Lisa! We're glad to hear the service man was nice, professional, and thorough, and we appreciate your input on the AI notifications.
Sears Home Services on 1779041515477
Chris was very friendly, helpful and professional. Explained everything. If you had a rating of 10 stars , that is what I would have given him. Plus he was there at the time I was told !
Nanci S,
Customer service response - Thank you for your feedback, Nanci! We're glad to hear Chris was friendly, helpful, and professional, and that he explained everything clearly and arrived on time.
Sears Home Services on 1778875382951
Christopher was great nice and did really good job
stephanie F,
Customer service response - Thank you for your feedback, Stephanie! We're glad to hear Christopher was nice and did a great job.
Sears Home Services on 1778675999755
Chad K,
Customer service response - Thank you for the amazing 5-star review, Chad! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778387115394
Chad K,
Customer service response - Thank you for the amazing 5-star review, Chad! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778365951039
Tech was very good and knowledgeable
Mike J,
Customer service response - Thank you for your feedback, Mike! We're glad to hear our tech was knowledgeable and provided good service.
Sears Home Services on 1777061076924
Went to work and found the problem. Quiet, but very through. Very nice young man! Very good service!
Laurie,
Customer service response - Thank you for your feedback, Laurie! We're glad to hear our technician was thorough and nice while addressing the problem.
Sears Home Services on 1776980072920
bad S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776973580612
James D,
Customer service response - Thank you for the amazing 5-star review, James! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776720248254
courteous; knowledgeable;
gina P,
Customer service response - Thank you for your feedback, Gina! We're glad to hear the service was courteous and knowledgeable.
Sears Home Services on 1776488729099
JustineA,
Customer service response - Thank you for the amazing 5-star review, Justine! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775784221280
Christopher was very quick and knowledgeable !
Andrew H,
Customer service response - Thank you for your feedback, Andrew! We're glad to hear Christopher was quick and knowledgeable.
Sears Home Services on 1775765972973
Helen M,
Customer service response - Thank you for the amazing 5-star review, Helen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775279610860
Chris was wonderful working with my schedule. He has a lot of knowledge and was quite helpful. The part came the day after it was ordered, he was right back on the 3rd day to install. Thank you!!!
Jennifer D,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Chris was accommodating, knowledgeable, and efficient in completing the installation.
Sears Home Services on 1775080557101
Oscar C,
Customer service response - Thank you for the amazing 5-star review, Oscar! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775073088357
Tech was very kind, polite and through with what he was doing! Excellent service!
Angie N,
Customer service response - Thank you for your feedback, Angie! We're glad to hear that our technician provided kind, polite, and thorough service.
Sears Home Services on 1775006496798
Joe was fantastic each time he came out! Super knowledgeable, professional and curtious! Thanks Joe!
Sheila W,
Customer service response - Thank you for your feedback, Sheila! We're glad to hear that Joe was knowledgeable, professional, and courteous during your service visits.
Sears Home Services on 1774398057544
Chris was really knowledgeable and considerate. He called me back when he said he was going to to see if I had heard anything and I had not so then he contacted them to see about the repair and what was going on and then he got back with me. I feel Chris is a good asset to your repair shop. Thank you Chris for everything.
Regina D,
Customer service response - Thank you for your feedback, Regina! We're glad to hear that Chris was knowledgeable, considerate, and proactive in keeping you informed about the repair process.
Sears Home Services on 1774313125525
The tech was a nice well mannered young man who was very professional. He was patient about answering all my questions and I asked a lot of questions. I sure appreciated that.
Richard H,
Customer service response - Thank you for your feedback, Richard! We're glad to hear that our technician was professional, well-mannered, and patient in answering all your questions.
Sears Home Services on 1773879489992