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4900 Midway Mall Reviews
Read reviews from customers who used our services at 4900 Midway Mall
Total reviews
222
Average Rating
4.8/5
Great tech who quickly identified the problem and explained the options to fix the washer. Part was ordered and we were up and running 2 days later.
Paul B,
Customer service response - Thank you for your feedback, Paul! We're glad to hear the technician quickly identified the problem, explained the options, and got your washer running again in just two days.
Sears Home Services on 1782421084914
Our side by side started to lose ability to cool. Sears Appliance Repair dispatched Tim to our residence. Lucky for us. Tim was totally professional and customer focused. He is the person you want if you need service and is the person you want if you own a business and want happy customers. He quickly diagnosed our issue took care of our issue. Tim is 6 stars out of 5!
Don H,
Customer service response - Thank you for your feedback, Don! We're glad to hear Tim provided professional and customer-focused service, quickly diagnosing and resolving your issue.
Sears Home Services on 1781866909835
Clean, polite and professional- this is the tech you want in your home.
Michael M,
Customer service response - Thank you for your feedback, Michael! We're glad to hear our technician was clean, polite, and professional.
Sears Home Services on 1781663976951
Tim the technician was very professional and knowledgeable. The best!
Mikie H,
Customer service response - Thank you for your feedback, Mikie! We're glad to hear Tim was professional and knowledgeable.
Sears Home Services on 1781296770266
Frank was quick and efficient
Jennifer Y,
Customer service response - Thank you for your feedback, Jennifer! We're glad to hear Frank was quick and efficient.
Sears Home Services on 1781107129149
David was very knowledgeable and professional, explaining the issue that our washing machine had, and how to avoid the problem we were having before he fixed it. We appreciated him!
Linda M,
Customer service response - Thank you for your feedback, Linda! We're glad to hear David was knowledgeable and professional, and that you appreciated his helpful explanations.
Sears Home Services on 1780939537095
Very happy with the knowledgeable repair folk and their effort for cleanliness
Peter D,
Customer service response - Thank you for your feedback, Peter! We're glad to hear you were happy with the knowledgeable repair team and their effort to maintain cleanliness.
Sears Home Services on 1780667548636
Our technician David was very thorough in his evaluation of our concerns. He was very knowledgeable and informative.
Mary R,
Customer service response - Thank you for your feedback, Mary! We're glad to hear David was thorough, knowledgeable, and informative in addressing your concerns.
Sears Home Services on 1780109469862
The technician was friendly and knowledgeable and on time. The automated service that prepared for the appointment was very disappointing! The timing was off and the information was totally incorrect. The automated.messages to confirm the appointment had the day wrong. The time wrong and the service call reason wrong and incorrectly told me there would be a charge when he arrived even though my warranty covered.it! I would have definitely canceled the entire appointment if Tim had not called me.And let me know he was coming and clearing up the confusion. Tim was great. Efficient and knowledgeable. But the AI service sucks.
Nancy H,
Customer service response - Thank you for your feedback, Nancy! We're glad to hear Tim was friendly, knowledgeable, and efficient, but we're sorry for the issues with the automated service.
Sears Home Services on 1780088504013
Tamara K,
Customer service response - Thank you for the amazing 5-star review, Tamara! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779479669475
