4900 Midway Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (130 reviews)

Marie F

July 07, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 07, 2025

John K

July 07, 2025

Our technician, Timothy, was awesome, very friendly and personal. Great guy. Now updating of schedule changes however is a joke . All is well until a schedule change and update info disappears. Then you're left fat, dumb and happy. No where to get the info. .

Source: Google

Customer service response - Thank you for your positive feedback, John! We're delighted to hear that Timothy was friendly and personable. We apologize for the inconvenience with the schedule updates and appreciate your patience.

Sears Home Services on July 07, 2025

Rebecca C

July 03, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 02, 2025

Graham B

July 01, 2025

Tim the service technician did a first class job from notifying me of his eta and correcting the problem with my ice maker.

Source: Google

Customer service response - Thank you for your positive feedback, Graham! We're delighted to hear that Tim did a first-class job and effectively resolved your ice maker issue.

Sears Home Services on June 30, 2025

Amy S

June 30, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 30, 2025

Arch A

July 01, 2025

My service technician was Tim he was absolutely the most knowledgeable and professional. I was very impressed and if I ever need service ever again I would absolutely request Tim.💯👍

Source: Google

Customer service response - Thank you for your positive feedback, Arch! We're delighted to hear that Tim impressed you with his knowledge and professionalism.

Sears Home Services on June 30, 2025

Judith J

June 26, 2025

It was awesome. The repairman fixed the oven in record time!

Source: Google

Customer service response - Thank you for your positive feedback, Judith! We're delighted to hear that the repairman fixed your oven quickly.

Sears Home Services on June 26, 2025

Sandra P

June 23, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on June 23, 2025

Bryan J

June 19, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on June 19, 2025

Mary H

June 16, 2025

Very polite and knowledgeable. Excellent customer service

Source: Google

Customer service response - Thank you for your positive feedback, Mary! We're delighted to hear that you found our service polite, knowledgeable, and excellent.

Sears Home Services on June 16, 2025

Average Rating: 4.7/5 (130 reviews)