4900 Midway Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deborah C
Technicians were knowledgeable and service was provided in a timely manner!!!
Customer service response - Thank you for your positive feedback, Deborah! We're delighted to hear that our technicians were knowledgeable and provided timely service.
Sears Home Services on March 13, 2025
Carl
Took his time to clarify and service my problem. Helped me with a coupon code, which was beyond his primary mission.
Customer service response - Thank you for your positive feedback, Carl! We're delighted to hear that our technician took the time to clarify your issue and went above and beyond by helping with a coupon code.
Sears Home Services on March 02, 2025
Kimberly D
Tim (our technician) was absolutely the best! Excellent communication about the issue and the repairs. Can't say enough good things about our experience with him! We have a working refrigerator for the first time in over 2 months!
Customer service response - Thank you for your wonderful feedback, Kimberly! We're thrilled to hear that Tim provided excellent communication and service, and that your refrigerator is finally working again.
Sears Home Services on January 30, 2025
Dana D
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 23, 2025
Cameron M
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 21, 2025
Deborah P
George was very friendly and knowledgeable about my snowblower. He seemed to know right away what the problem was. He not only fixed my machine, he explained several things about maintenance on it and how to run it, Very helpful!
Customer service response - Thank you for your positive feedback, Deborah and Leonard! We're delighted to hear that George was friendly, knowledgeable, and helpful with your snowblower.
Sears Home Services on January 12, 2025
Mary D
Very courteous and helpful.
Customer service response - Thank you for your positive feedback, Mary Kay! We're delighted to hear you found our service courteous and helpful.
Sears Home Services on December 25, 2024
Renee J
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 01, 2024
Sarah L
David was the best appliance technician I have ever had. He was on-time, professional and very personable. Was not rushed, explained everything in detail. Went above and beyond. 100 stars 🌟 He is an asset to your company.
Customer service response - Thank you for your wonderful feedback, Sarah! We're thrilled to hear that David provided such exceptional service and went above and beyond.
Sears Home Services on December 01, 2024
Barbara L
Tim was very knowledgeable...he is very good at his job.
Customer service response - Thank you for your positive feedback, Barbara! We're delighted to hear that Tim was knowledgeable and excelled at his job.
Sears Home Services on November 23, 2024
