4900 Midway Mall Reviews

Read reviews from customers who used our services at 4900 Midway Mall


Total reviews

214


Average Rating

4.7/5

November 17, 2023
Overall rating

Technician was knowledgeable and helpful. Even if the part for my oven was no longer available.

Donna W,

November 17, 2023
Overall rating

Our technician was on time, courteous and respectful of our floors (wore coverings)!

Ann M,

November 17, 2023
Overall rating

Was not expecting washer repaired today. Wrong! Repair tech (Dave) had part I needed. Polite, courteous and fixed in no time. Nice job!

michael S,

November 20, 2023
Overall rating

Very professional and did a great job.

Luanne C,

November 22, 2023
Overall rating

James was great, He fixed the problem explained everything to us and was on time.

Donna S,

January 16, 2024
Overall rating

David is very knowledgeable and so comfortable to be around knowing he will fix it. Whatever it is I’ve had him several times and I’m so glad he’s the best.

Jean T,

Customer service response - Thank you for your positive review! We appreciate your kind words about David's expertise and friendly demeanor. We're glad to hear that he has provided you with excellent service multiple times.

Sears Home Services on 1705465373371

February 20, 2026
Overall rating

David tried the best he could fixed on my washer. But sadly can't replace or fix. Because my washer is 11 years old.

Jennifer W,

Customer service response - Thank you for your feedback, Jennifer! We're glad David did his best, even though your 11-year-old washer couldn't be fixed or replaced.

Sears Home Services on 1771547845911

February 20, 2026
Overall rating

I was very pleased with the technician because he worked quickly, was very personable and explained a lot to me. The job was done, amazingly well, and the appliance is running perfectly.

gilo P,

Customer service response - Thank you for your positive feedback, Gilo! We're happy to hear that the technician worked quickly, was personable, and explained everything well, resulting in your appliance running perfectly.

Sears Home Services on 1767853912276

June 17, 2025
Overall rating

Janet S,

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1750119092371

December 05, 2024
Overall rating

The appointment process to secure a technician went well. The technician kept me apprised of his schedule and arrival time. I tried cleaning my stove's ignition ports with paper clips as specified in my manual, but it did not work. When the tech arrived, he asked me for a paperclip, and he cleaned the ports. I think the techs should have advanced tools, so the process at least seems more professional than asking the resident for a paperclip to render the service. No offense to the technician.

Kathy M,

Customer service response - Thank you for your feedback, Kathy. We're glad the appointment process went smoothly and appreciate your suggestion regarding the tools used by our technicians.

Sears Home Services on 1733453968966

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