4900 Midway Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sam K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
Debra K
Kept in touch with me about my appointment. Clean and courteous.
Customer service response - Thank you for your positive feedback, Debra! We're delighted to hear you found our service communicative, clean, and courteous.
Sears Home Services on April 16, 2025
Barb W
The technician was wonderful did his work very pleasant the timing that you give from 8:00 in the morning till 5:00 p.m. is a bit much wish you could give people a little less of a window and more of a notice as to when you're going to be coming
Customer service response - Thank you for your feedback, Barb! We're delighted to hear you found the technician wonderful and appreciate your suggestion about narrowing the service window.
Sears Home Services on April 16, 2025
Darcy Y
Very nice and very thorough.
Customer service response - Thank you for your positive feedback, Darcy! We're delighted to hear you found our service nice and thorough.
Sears Home Services on April 10, 2025
Mary L
He was great! Polite, efficient and knowledgeable! And best of all my washer is working! There is only one thing I that he forgot and so did I and that was he was going to check my dryer! We need to schedule that!
Customer service response - Thank you for your positive feedback, Mary Ann! We're delighted to hear your washer is working and appreciate your understanding. Please contact us directly to schedule a check for your dryer.
Sears Home Services on April 10, 2025
James B
This was the third time a tech has been here. Had to replace dishwasher. Tech did a good job with what he had to work with.
Customer service response - Thank you for your positive feedback, James! We're glad to hear that our technician did a good job with the dishwasher replacement.
Sears Home Services on April 06, 2025
Linda L
Very knowledgeable pretty quick
Customer service response - Thank you for your positive feedback, Linda! We're delighted to hear you found our service knowledgeable and quick.
Sears Home Services on April 02, 2025
Nikki P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 25, 2025
Glenn
Tim was a fantastic service tech. He was timely and thorough. Took the time to show me what was going on with my refrigerator and answer all my questions. I couldn’t be happier with the service.
Customer service response - Thank you for your positive feedback, Glenn! We're delighted to hear that Tim was timely, thorough, and took the time to address all your questions.
Sears Home Services on March 18, 2025
Deborah C
Technicians were knowledgeable and service was provided in a timely manner!!!
Customer service response - Thank you for your positive feedback, Deborah! We're delighted to hear that our technicians were knowledgeable and provided timely service.
Sears Home Services on March 13, 2025
