4900 Midway Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (99 reviews)

Darcy Y

April 10, 2025

Very nice and very thorough.

Source: Google

Customer service response - Thank you for your positive feedback, Darcy! We're delighted to hear you found our service nice and thorough.

Sears Home Services on April 10, 2025

Mary L

April 10, 2025

He was great! Polite, efficient and knowledgeable! And best of all my washer is working! There is only one thing I that he forgot and so did I and that was he was going to check my dryer! We need to schedule that!

Source: Google

Customer service response - Thank you for your positive feedback, Mary Ann! We're delighted to hear your washer is working and appreciate your understanding. Please contact us directly to schedule a check for your dryer.

Sears Home Services on April 10, 2025

James B

April 06, 2025

This was the third time a tech has been here. Had to replace dishwasher. Tech did a good job with what he had to work with.

Source: Google

Customer service response - Thank you for your positive feedback, James! We're glad to hear that our technician did a good job with the dishwasher replacement.

Sears Home Services on April 06, 2025

Linda L

April 03, 2025

Very knowledgeable pretty quick

Source: Google

Customer service response - Thank you for your positive feedback, Linda! We're delighted to hear you found our service knowledgeable and quick.

Sears Home Services on April 02, 2025

Nikki P

March 25, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 25, 2025

Glenn

March 19, 2025

Tim was a fantastic service tech. He was timely and thorough. Took the time to show me what was going on with my refrigerator and answer all my questions. I couldn’t be happier with the service.

Source: Google

Customer service response - Thank you for your positive feedback, Glenn! We're delighted to hear that Tim was timely, thorough, and took the time to address all your questions.

Sears Home Services on March 18, 2025

Deborah C

March 13, 2025

Technicians were knowledgeable and service was provided in a timely manner!!!

Source: Google

Customer service response - Thank you for your positive feedback, Deborah! We're delighted to hear that our technicians were knowledgeable and provided timely service.

Sears Home Services on March 13, 2025

Carl

March 03, 2025

Took his time to clarify and service my problem. Helped me with a coupon code, which was beyond his primary mission.

Source: Google

Customer service response - Thank you for your positive feedback, Carl! We're delighted to hear that our technician took the time to clarify your issue and went above and beyond by helping with a coupon code.

Sears Home Services on March 02, 2025

Kimberly D

January 31, 2025

Tim (our technician) was absolutely the best! Excellent communication about the issue and the repairs. Can't say enough good things about our experience with him! We have a working refrigerator for the first time in over 2 months!

Source: Google

Customer service response - Thank you for your wonderful feedback, Kimberly! We're thrilled to hear that Tim provided excellent communication and service, and that your refrigerator is finally working again.

Sears Home Services on January 30, 2025

Dana D

January 24, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 23, 2025

Average Rating: 4.7/5 (99 reviews)
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