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4480 Indian Ripple Rd Reviews
Read reviews from customers who used our services at 4480 Indian Ripple Rd
Total reviews
196
Average Rating
4/5
Awesome.
eric,
Customer service response - Thank you for your positive review! We're thrilled to hear you had an awesome experience.
Sears Home Services on 1723358968731
I am satisfied with the service provided by Christopher. He was friendly, prompt, informative and apparently skilled. All email correspondence associate with this service was accurate and informative. I did receive a computer generated phone call claiming to be associated with Sears. The information in that phone call contradicted the information provided by Christopher. I chose not to follow-up on that phone call and I chose correctly. If that phone call was associated with Sears, I recommend Sears take serious consideration to coordinate their technological correspondence with customers.
Paul E,
Customer service response - Thank you for sharing your experience with Christopher and for your suggestion regarding our correspondence. We're glad you were satisfied with the service and we will look into the issue with the phone call.
Sears Home Services on 1723083629887
Completed survey in SMS
James B,
Customer service response - We appreciate you taking the time to complete the survey via SMS; your feedback is invaluable to us. Thank you!
Sears Home Services on 1722770078813
Linda M,
Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720414145829
The technician was on time, cordial, personable, and professional. He was extremely knowledgeable, and explained everything he was doing. He did an outstanding job, and I would definitely recommend.
D C,
Customer service response - Thank you for sharing your positive experience with our technician. We're thrilled to hear you would recommend us and appreciate your support!
Sears Home Services on 1719921416206
Myrna S,
Customer service response - A big thank you, Myrna, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719798121872
Ernest O,
Customer service response - A big thank you, Ernest, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1719549949125
Excellent 5 star service for the 2nd time in 12 months. The technician had to replace a failed ( new) repair part after just 1 year....no reflection on his part....but possibly a reflection on the durability of the parts being purchased by Sears Home Services. Again, service technician was 5 Star !!
Tim H,
Customer service response - Thank you for recognizing our technician's excellent service. We apologize for the inconvenience with the part's durability and will look into our parts sourcing.
Sears Home Services on 1718264138234
Chris came in , knew what was wrong and did a great job. He explained what he was doing and appreciated that. Harold finally got here at 12:35 after much complaining to Choice Warranty. He felt leak came from spill over container that had a space for water to drip. Fixed with tape. Said if it continues it is then inside the refrigerator and at that point would have to be replaced. He did not have me sign anything when he left.
Amy W,
Customer service response - Thank you for acknowledging Chris's expertise and communication skills. We're thrilled you're satisfied with his work!
Sears Home Services on 1718266133847
jim M,
Customer service response - A big thank you, jim, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1718263548352
