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2700 Miamisburg Centerville Rd Reviews
Read reviews from customers who used our services at 2700 Miamisburg Centerville Rd
Total reviews
229
Average Rating
4.7/5
Very knowledgeable
I appreciate the time spent explaining what could be the reasons for lack of air flow. He checked a few vents, looked at my new air filter and suggested a different one. Looked at the unit inside the house as well. And also suggested I get my air ducts cleaned. R12 he said was not really low after checking unit outside. I will clean the vents and replace the vent covers. I will also look at getting ducts cleaned out.
Chad F,
Dayton, OHFreezer repair
Our freezer still does not work. Not cooling down at all !
Troy T,
Dayton, OHMaintenance call
I thought he worked really quickly compared to past maintenance. Also this morning first wash there is a small knocking happening that wasn't there before. I tried to call but the wait was extraordinary.
Mary G,
Miamisburg, OHCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1718142773621
He fixed it finally
Worst experience ever. No common courtesy. Technician rescheduled 4 times and did not even attempt to apologize. He was rude at the end of job saying it wasn't him fault that a I could call someone else he didn't care. I sure hope I don't need to use this warranty or Sears appliance tech appliance I was not impressed at all with how I was treated from the beginning. Nothing happened promptly
Nancy R,
Xenia, OHCustomer service response - Hi Nancy, Thank you for taking the time to leave us your rating. We hate to see that you have had this kind of experience and would like to hear more about it. If you would please message us with the name, address, and phone number that is associated with the issue at hand and email us at [email protected], we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1692135854652
He did not take the time
He seemed confused about the type of dishwasher he had and he was using chat gpt for answers. He did not do a thorough job and my husband fixed the problem after he left. He quoted us 800$ without a thorough inspection of our dish washer. He wasted our money and we would like a refund. I would not recommend your services to anyone
Paul B,
Franklin, OHCustomer service response - Dear Member, We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1779147581830
Dishwasher diagnosis
Trevor literally ripped off our cabinet and drawers by pulling wildly that dishwasher. Now we have to deal with fixing the cabinet, drawers and finding a replacement for the broken pieces that he ripped off. This was a huge disappointment. We'll never use Sears again.
Daniela R,
Bellbrook, OHCustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on 1774647307204
Wort technician ever seen in HVAC repair industry
Technician entered the house started asking for his fee, instead of asking what is problem or where is your hvac/thermostat. While checking hvac , continuously hitting some button in his mobile which was triggering a call to my phone for payment. As soon as I paid, he said he diagnosed the issue and will submit the estimate through his system.
Chirag G,
Centerville, OHCustomer service response - Dear, We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1764022528823
Horrible service!!
Not only was I told he'd be here from 9-12, he was 2 1/2 hours later!! He arrived at 2:30, didn't apologize and he hardly did anything!! He was here probably no more than 10 minutes and told me it needed to be replaced. Admitted he didn't know what is wrong with it. Then left. I wasted a whole day for nothing!!!
Linda O,
Centerville, OHCustomer service response - We apologize for the difficulties yo/ur recent service has caused. We would like the opportun4ity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1761095376862
This place is a total ripoff and I will tell everyone!!!
Don't know where you get your parts but he told me one part was 400 and the other was 300 plus 300 for repair I got both parts for less than 200. I will tell everyone I come in contact with to never call your company. I hope you enjoy the money you ripped me off for. You company really SUCKS in my opinion!! Ripoff Sears-A-E
Walter H,
Dayton, OHCustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on 1758057732827
Sears failed miserably
Sears has caused us to wait since July 15th to come and repair our air conditioner.Sears came three times, did nothing,and today the technician came and would would not even put freon in the system. Your treatment of us has been horrible. I am cancelling Choice, and while I always counted on the good services Sears provided with the Sears products I own, Sears is now persona non grata from now on. A Thomas
Andrew T,
Washington Township, OHCustomer service response - Dear, We appreciate your time in evaluating your most recent Sears experience. We regret learning that your service experience was not what you had anticipated. We value all member input, and we'll let our service team know about your experience.
Sears Home Services on 1755813557590