480 Downtowner Plaza Reviews

Read reviews from customers who used our services at 480 Downtowner Plaza


Total reviews

28


Average Rating

4.7/5

November 08, 2024
Overall rating

Kirbi G,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1731026194604

June 19, 2024
Overall rating

Service was excellent, technician was very friendly and helpful.

Michael S,

Customer service response - Thank you for your positive review; we're thrilled to hear about your excellent service experience and our technician's friendliness and helpfulness.

Sears Home Services on 1718852378523

May 20, 2024
Overall rating

He came and had fixed in one minute. Hose was against fan causing error code

William W,

Customer service response - We're glad to hear the issue was resolved quickly! Thank you for sharing your experience with our service.

Sears Home Services on 1716256553929

January 22, 2024
Overall rating

Jenny A,

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on 1705911426904

November 20, 2023
Overall rating

Heather S,

January 04, 2026
Overall rating

You rescheduled my first appointment my problem still isn’t fixed although they did put new parts on the door. I am going to the next thing to see what I can do because the light still doesn’t come on when you open the door you have to push the door all the way back to get it the light to come on they say it’s a wiring problem.

Nedra L,

Customer service response - Thank you for your feedback, Nedra. We're sorry to hear about the ongoing issue with your appliance and appreciate your patience as we work to resolve it. Please contact us directly so we can assist further.

Sears Home Services on 1767587181976

March 19, 2026
Overall rating

My service repair man for the furnace was efficient, knowledgeable and polite. He quickly diagnosed the problem (the transformer) and made a quick trip to the electronic supply house for a new one and the furnace came back on and we are once again warm. Thanks to Nick and Sears Appliance repair.

Richard T,

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on 1773879550551

January 25, 2024
Overall rating

Requested on-site from Sears for a relatively simple repair - brackets for a dishwasher. Multiple attempts with terrible text service, and then the service tech while en route stated that installing brackets was going to be between 4-600 dollars. These people are terrible!

Nathan H,

Customer service response - Thank you, Nathan, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1706246779082

Showing 21 - 28 reviews

Pagination
Pagination
See all details for 480 Downtowner Plaza