480 Downtowner Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rick A
Mark was great.
Customer service response - Thank you for your positive feedback, Rick! We're glad to hear Mark provided great service.
Sears Home Services on June 26, 2025
Deb G
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 23, 2025
Terri C
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 22, 2025
Rob N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 16, 2025
Rhonda R
Washer was constantly going out of balance. The first time Marcus came he quickly figured out the issue. Parts had to be ordered, so he did that and set up a return visit. He returned the next week and installed the parts in a short time. The washer is running well without balancing issues. Marcus was professional and did the job in a timely manor. He arrived on time as per his calls or text. I am very happy to have my washer back in operation.
Customer service response - Thank you for your detailed review, Rhonda! We're glad to hear Marcus provided professional and timely service, resolving your washer's balancing issues.
Sears Home Services on April 14, 2025
Rebecca S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 07, 2025
Marilin B
Very pleasant and professional.
Customer service response - Thank you for your positive feedback, Marilin! We're happy to hear that our service was pleasant and professional.
Sears Home Services on March 17, 2025
Carol A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 08, 2024
Kirbi G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 07, 2024
Michael S
Service was excellent, technician was very friendly and helpful.
Customer service response - Thank you for your positive review; we're thrilled to hear about your excellent service experience and our technician's friendliness and helpfulness.
Sears Home Services on June 19, 2024