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480 Downtowner Plaza Reviews
Read reviews from customers who used our services at 480 Downtowner Plaza
Total reviews
28
Average Rating
4.5/5
The gentleman work on our air conditioner. Was covered by insurance. He was very pleasant, respectful, and knowledgeable. Had the unit working in about 10 minutes
Ann M,
Customer service response - Thank you for your feedback, Ann! We're glad to hear the technician was pleasant, respectful, and knowledgeable, and that he quickly got your air conditioner working.
Sears Home Services on 1779985459324
My repair guy, Todd, was too notch. Great guy and prompt service. I would recommend them very highly.
Scott K,
Customer service response - Thank you for your feedback, Scott! We're glad to hear Todd provided top-notch service and that you would highly recommend us.
Sears Home Services on 1777463939004
Was here on time. Very polite and very knowledgeable.
Ron L,
Customer service response - Thank you for your positive feedback, Ron! We're glad to hear our technician was on time, polite, and knowledgeable.
Sears Home Services on 1773964145377
Great job!
Dan B,
Customer service response - Thank you for your positive feedback, Dan! We're glad to hear you were pleased with the job.
Sears Home Services on 1771980008052
Kendra B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768960681303
John was fast at installing the needed part.
Nancy R,
Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear John was fast with the installation.
Sears Home Services on 1766450307161
Arrived when scheduled and offered practical solutions when repair wasn't possible
Leya T,
Customer service response - Thank you for your positive feedback, Leya! We're glad to hear our team arrived on time and offered practical solutions.
Sears Home Services on 1764556506446
Brian the Technician was very polite, explained everything very well and kept me informed as to the status of the part that had to be ordered. Was here in a timely manner after it arrived to install it and made sure everything was working properly. Very Glad we had him as our Technician!
Robert H,
Customer service response - Thank you for your detailed review, Robert! We're glad to hear Brian was polite, informative, and ensured everything was working properly.
Sears Home Services on 1764128082163
Service man was very knowledgeable, friendly and efficient. I am very pleased.
Karen R,
Customer service response - Thank you for your positive feedback, Karen! We're glad to hear our service man was knowledgeable, friendly, and efficient.
Sears Home Services on 1761786280677
William M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1761533109648
Repairman was a total professional, friendly, courteous and efficient
bill A,
Customer service response - Thank you for your review, Bill! We're pleased to hear our repairman was professional, friendly, and efficient.
Sears Home Services on 1761087700949
Jennifer L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1753066843556
Mark was great.
Rick A,
Customer service response - Thank you for your positive feedback, Rick! We're glad to hear Mark provided great service.
Sears Home Services on 1750982245257
Deb G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1750727765611
Terri C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1750641498672
Rob N,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1750119136821
Washer was constantly going out of balance. The first time Marcus came he quickly figured out the issue. Parts had to be ordered, so he did that and set up a return visit. He returned the next week and installed the parts in a short time. The washer is running well without balancing issues. Marcus was professional and did the job in a timely manor. He arrived on time as per his calls or text. I am very happy to have my washer back in operation.
Rhonda R,
Customer service response - Thank you for your detailed review, Rhonda! We're glad to hear Marcus provided professional and timely service, resolving your washer's balancing issues.
Sears Home Services on 1744675297440
Rebecca S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1744078828314
Carol A,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1733673717245
Kirbi G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1731026194604
Service was excellent, technician was very friendly and helpful.
Michael S,
Customer service response - Thank you for your positive review; we're thrilled to hear about your excellent service experience and our technician's friendliness and helpfulness.
Sears Home Services on 1718852378523
He came and had fixed in one minute. Hose was against fan causing error code
William W,
Customer service response - We're glad to hear the issue was resolved quickly! Thank you for sharing your experience with our service.
Sears Home Services on 1716256553929
Jenny A,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1705911426904
Heather S,
You rescheduled my first appointment my problem still isn’t fixed although they did put new parts on the door. I am going to the next thing to see what I can do because the light still doesn’t come on when you open the door you have to push the door all the way back to get it the light to come on they say it’s a wiring problem.
Nedra L,
Customer service response - Thank you for your feedback, Nedra. We're sorry to hear about the ongoing issue with your appliance and appreciate your patience as we work to resolve it. Please contact us directly so we can assist further.
Sears Home Services on 1767587181976
