4411 W Broad Steet Reviews

Chris, the repair tech, was great. Fast, friendly, knowledgeable. Got the job done and left everything clean.

Very Friendly and helpful! Perfect service!!!

The technician explained things to me clearly, and in a way that was easy to understand. The technician provided all cost information before proceeding with any work. The technician was courteous, respectful, and professional.

He was very helpful, especially explaining why I needed to renew my service agreement and arranging a time for a technician to fix my oven.

Wow - quick and efficient- diagnosed and had part with him! Very friendly and informative

Excellent experience! Lito had the problems with the Refrigerator Compressor Overload and Start Relay diagnosed within 5 minutes (which I had suspected) and, the Refrigerator Temperature Control Thermostat (which I had not) diagnosed in another 10. Within an hour, he had replaced both controls and had everything buttoned up. Two weeks later, everything is still running perfectly. My deepest thanks to Lito's technical knowledge and the whole Sears team for helping me avoid what have could have been a major expense and headache.

The repair guy was fantastic. And he came the next day. Only issue was it was late (my time was 1pm to 4pm and he didnt get to my house til almost 7pm). I couldn't get in touch with anyone so basically just had to wait. But the guy was nice and very helpful.