4411 W Broad Steet Reviews

Read reviews from customers who used our services at 4411 W Broad Steet


Total reviews

209


Average Rating

4.5/5

April 16, 2025
Overall rating

John K,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1744856734623

April 14, 2025
Overall rating

Greg's service was great. Give that guy a raise. But the window for service was 1-5PM and he showed up at 5:45. This was not his fault, I blame the scheduling for making me wait around all afternoon.

Andy H,

Customer service response - Thank you for your feedback, Andy! We're glad to hear Greg provided great service, and we apologize for the scheduling inconvenience.

Sears Home Services on 1744674664714

April 04, 2025
Overall rating

Friendly, honest and knowledgeable

Patti W,

Customer service response - Thank you for your feedback, Patti! We're glad to hear you found our service friendly, honest, and knowledgeable.

Sears Home Services on 1743726899673

April 01, 2025
Overall rating

Matt R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1743465701533

March 25, 2025
Overall rating

Eric did a nice job. He was on time courteous and thorough.

Reva T,

Customer service response - Thank you for your feedback, Reva! We're glad to hear Eric was on time, courteous, and thorough in his work.

Sears Home Services on 1742955999664

March 24, 2025
Overall rating

great customer service and technician Nicholas did a great job

Pamela L,

Customer service response - Thank you for your feedback, Pamela! We're glad to hear you received great customer service and that Nick did a great job.

Sears Home Services on 1742868575585

March 19, 2025
Overall rating

Timothy D,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742345918836

March 13, 2025
Overall rating

Kris D,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1741826551805

February 10, 2025
Overall rating

Bennie was very knowledgeable!

Marcella M,

Customer service response - Thank you for your feedback, Marcella! We're glad to hear Bennie provided knowledgeable service.

Sears Home Services on 1739231435139

January 26, 2025
Overall rating

Technician, Greg, was thorough, personable and explained and showed me what he was doing and looking for. However, while the area of the water leak from the washer could be identified the leak could not be replicated . Discussed options and decided to keep a watchful eye on this and contact if it recurs. Tech spent approximately 1 1/2 hours trying to pinpoint the leak. Have done 3 loads of laundry since he left with no water leaking .

Mary A,

Customer service response - Thank you for your detailed feedback, Mary! We're glad Greg was thorough and personable, and it's great to hear there have been no leaks since his visit.

Sears Home Services on 1737934841886

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