2765 Eastland Mall Reviews

Read reviews from customers who used our services at 2765 Eastland Mall


Total reviews

391


Average Rating

4.7/5

My Rate for your tech is negative 10
September 15, 2023
Overall rating

My food is freezing in my refrigerator. Your tech: that is normal food freezes on top shelf Me: it freezes on all shelves. Tech: Temps can fluctuate by 10 degrees all day long depending on the weather outside. Me: inside temp does not fluctuate 10 degrees the AC would come on. Tech: the temp was 38 when I got here and now it is 47 Me: why Tech: because I have the door open Me: your point??? He said I would not listen and walked out. I said is there something wrong with ot he said I don't know have a good day and left.

Cathy S,

Chillicothe, OH

Customer service response - Dear Cathy thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.

Sears Home Services on 1694813868590