2765 Eastland Mall Reviews

Read reviews from customers who used our services at 2765 Eastland Mall


Total reviews

391


Average Rating

4.7/5

Mark is THE BEST!!
November 21, 2024
Overall rating

Mark came out and identified the issue with my oven. Of course it was an element out and he had to find the part. I was panicking as Thanksgiving is next week!! He said he would try his best... well I was not expecting him to not only find the part, drive to go get it and be back at my house the next day to install! He really went above and beyond! He is a professional with excellent customer service skills! I was so lucky to have him for my repair! Thank you Mark!!!!

Sherlene S,

Ashville, OH
Great Tech
November 19, 2024
Overall rating

While disappointed in the company for committing to multiple days and me staying home from work and NO tech showing. Brian G was professional and knowledgable. The customer service team was horrible and those doing the scheduling need a new process. They have me reconsidering my choice with the warranty/service program.

T T,

Columbus, OH
The tech knew his stuff
November 18, 2024
Overall rating

Once the parts came in, he had them swapped and the refrigerator up and running in a few minutes.

Tom R,

Lancaster, OH
Knowledgeable and polite!
November 15, 2024
Overall rating

Kurt was great! He did an excellent job! Would highly recommend.

Jeff J,

Canal Wnchstr, OH
Great job!
November 14, 2024
Overall rating

He took care of the problem! Very detailed on the job.

Theresa W,

Blacklick, OH
Kurtis from Sears Home Services
November 13, 2024
Overall rating

Kurtis has been here before on another service issue. He is absolutely the best service technician we've ever had from any service company! His knowledge and his understanding of the products he services is awesome! The biggest benefit: I trust what he says...I have that confidence in what he says because he takes the time to explain the problem, the solution and all of our options. I wish there were more like him out there. God Bless you Kurtis!

Ed N,

Blacklick, OH
Dryer Repair
November 08, 2024
Overall rating

Very thorough, knowledgeable and organized. I would ask for him again.

Candise P,

Reynoldsburg, OH
Repair of washing machine
November 06, 2024
Overall rating

Kurt was very prompt and knowledgeable. He was the best service person I have had for any work in a long time. A+++++

Ronald D,

Canal Winchester, OH
Dishwasher repair
November 01, 2024
Overall rating

Toby is the best, very nice, meticulous , nice to talk with. Took care of us, we appreciate him! Give him a raise!!!

Bob B,

Lancaster, OH
Cozad/washer
October 28, 2024
Overall rating

The serviceman was very helpful and knowledgeable. Detected the problem immediately and had the repairs done in record time..

Glenda K,

Chillicothe, OH