1400 Polaris Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dick M
Chris did a great job!
Customer service response - Thank you for your positive feedback! We're delighted to hear that Chris did a great job.
Sears Home Services on October 27, 2024
David R
Knows tractors very well!
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 20, 2024
loretta B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 17, 2024
Nicole S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 17, 2024
Dorothea J
Kurt arrived on time and completed the work on my dryer before my next appointment which was really appreciated. My dryer is running like new. I really appreciate his professionalism.
Customer service response - Thank you for your positive feedback! We're thrilled to hear that Kurt's punctuality and professionalism made a difference and that your dryer is running like new.
Sears Home Services on October 16, 2024
Jeanine N
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 10, 2024
Amy
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 07, 2024
Elaine H
After a disastrous experience on day 1, when I finally learned after 4pm that no one would be showing up for my 8am - 12 scheduled repair time, day 2 was the opposite. Chris called with plenty of notice to let me know he was on his way and what time to expect him. Upon arrival, he was able to repair the refrigerator in just a few minutes because, based on obvious experience, he came prepared with a different part(that he stopped to pick up at the store on his way) than what I’d been sent “just in case”. His hunch was right, and I could not have been happier with his service. He was pleasant and knowledgeable, not to mention so kind to my German Shepherd, who took to him instantly. Dogs have undeniably accurate instincts. Thank you, Chris!!!
Customer service response - Thank you for sharing your experience, Elaine. We're thrilled to hear that Chris provided exceptional service and resolved the issue efficiently, and we appreciate your understanding regarding the initial scheduling mishap.
Sears Home Services on October 06, 2024
Ms. V
Excellent customer service 👍🏾
Customer service response - Thank you for your positive feedback! We're thrilled to hear you had an excellent customer service experience.
Sears Home Services on October 03, 2024
Forrest O
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 01, 2024
