1400 Polaris Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Denise M
Elbert called ahead of time arranging a time . I was delayed he took pictures and stated the problem and to remind me of just regular maintenance on the air conditioning.
Customer service response - Thank you for your positive feedback, Denise! We're glad to hear that Elbert was proactive and provided helpful maintenance reminders for your air conditioning.
Sears Home Services on July 17, 2025
Gloria R
Brandon was excellent!
Customer service response - Thank you for your positive feedback, Gloria! We're glad to hear that Brandon provided excellent service.
Sears Home Services on July 16, 2025
Mila K
Joelitto was professional, honest in his diagnostic of our refrigerator freezer problem
Customer service response - Thank you for your positive feedback, Mila! We're glad to hear that Joelitto provided professional and honest service for your refrigerator freezer issue.
Sears Home Services on July 15, 2025
Jo D
Great service!
Customer service response - Thank you for your positive feedback, Jo Anne! We're happy to hear you received great service.
Sears Home Services on July 15, 2025
Lanie H
We had an issue with our dryer. My technician, Brandon, was exceptional: prompt, knowledgeable, respectful and walked me through the process. He discussed all my various options and was conscience of our budget. He really went above and beyond!! He was thoughtful, thorough and finished the job completely even putting everything back as he found it. Highly recommend!
Customer service response - Thank you for your positive feedback, Lanie! We're thrilled to hear that Brandon provided exceptional service and was thorough, respectful, and mindful of your budget.
Sears Home Services on July 14, 2025
Bill M
On time, good communication
Customer service response - Thank you for your positive feedback, Bill! We're happy to hear that our service was on time and communication was good.
Sears Home Services on July 13, 2025
Sandra T
Very happy. Pierre did a great job
Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear that Pierre did a great job and that you're very happy with the service.
Sears Home Services on July 08, 2025
Terry L
Nice guy
Customer service response - Thank you for your positive feedback, Terry! We're happy to hear you had a good experience with our technician.
Sears Home Services on July 07, 2025
Kim K
Our service tech Greg was great! He was very thorough in repairing our Kenmore Elite refrigerator. He explained the problem, the reason it occurred and provided some instructions. I greatly appreciated the outstanding customer service and the friendly conversation.
Customer service response - Thank you for your positive feedback, Kim! We're glad to hear that Greg provided thorough service and helpful explanations for your Kenmore Elite refrigerator.
Sears Home Services on July 01, 2025
Sc J
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on July 01, 2025
