9505 Colerain Ave Reviews
Read reviews from customers who used our services at 9505 Colerain Ave
Total reviews
110
Average Rating
3.9/5
Janice M,
Customer service response - Thank you for the amazing 5-star review, Janice! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789417374036
Crystal W,
Customer service response - Thank you for the amazing 5-star review, Crystal! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786980881106
Sean showed up and alleviated my problem quickly. No nonsense and hard at work.
Mike M,
Customer service response - Thank you for your feedback, Mike! We're glad to hear Sean alleviated your problem quickly and worked hard.
Sears Home Services on 1780676856066
Nick was very professional and knowledgeable. Home warranties are difficult and I am not happy they reassigned my case and if the 2nd company agrees with Nick, then Sears loses the business. I do not think it is fair.
KELLY H,
Customer service response - Thank you for your feedback, Kelly! We're glad to hear Nick was professional and knowledgeable, and we understand your frustration with the reassignment of your case.
Sears Home Services on 1780418372368
Dave R,
Customer service response - Thank you for the amazing 5-star review, Dave! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779895895006
Johanna B,
Customer service response - Thank you for the amazing 5-star review, Johanna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779144911652
Edward K,
Customer service response - Thank you for the amazing 5-star review, Edward! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777000324827
Terry C,
Customer service response - Thank you for the amazing 5-star review, Terry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776916320094
Monica S,
Customer service response - Thank you for the amazing 5-star review, Monica! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775502582836
Bob E,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1775436263824
He came and did what he was suppose to do.
Sandra M,
Customer service response - Thank you for your feedback, Sandra! We're happy to hear our technician completed the job as expected.
Sears Home Services on 1771459253459
Very knowledgeable and friendly
Linda D,
Customer service response - Thank you for your positive feedback, Linda! We're glad to hear you found our service knowledgeable and friendly.
Sears Home Services on 1770943536877
Excellent service and extremely knowledgeable!
nate H,
Customer service response - Thank you for your positive feedback, Nate! We're happy to hear you received excellent and knowledgeable service.
Sears Home Services on 1770853774232
Gormah B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768960681250
Gordon W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1768181317404
Philip D,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766716261674
Dale G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1766371792751
Shirley G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1765769119864
Jimmey W,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1765418142888
Robert was very professional and he did a great job!👏
james D,
Customer service response - Thank you for your positive feedback, James! We're glad to hear that Robert was professional and did a great job.
Sears Home Services on 1764555227044
Cheri W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1763516171993
The technician Sean,was wonderful. Very knowledgeable but this review is for Sears itself. You cannot get a live person EVER when you call them. Our furnace went out and they came right out on Oct 24 and we just got it fixed and working almost a month later. No communication from Sears but thankfully Sean kept us aware ever step. He went above and beyond what we expected, HOWEVER SEARS HOME REPAIR IS OFF MY LIST.
Carolyn H,
Customer service response - Thank you for your feedback, Carolyn. We're glad to hear Sean provided excellent service, but we apologize for the communication issues with Sears. Your input is valuable, and we'll work on improving our processes.
Sears Home Services on 1763429980095
The repairman was polite, professional and proficient! He located snd identified the issue and then gave us an estimate for the parts and labor. due to the age of the dryer, we opted Not to proceed with any repairs.
Sheri G,
Customer service response - Thank you for your positive feedback, Sheri! We're glad to hear our repairman was polite, professional, and proficient in assessing your dryer issue.
Sears Home Services on 1761699599865
Both Simeon and Dwayne were highly knowledgeable, professional, and friendly. Unfortunately the dishwasher still leaks badly.
Randall G,
Customer service response - Thank you for your feedback, Randall! We're glad to hear Simeon and Dwayne were knowledgeable and professional. Please contact us directly so we can address the issue with your dishwasher.
Sears Home Services on 1761532150902
Dwayne was great, fixed the issue and had me up and running in no time!
Dj T,
Customer service response - Thank you for your positive feedback, Dj! We're delighted to hear that Dwayne was able to fix the issue quickly and efficiently.
Sears Home Services on 1758674116398