6000 Glenway Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (73 reviews)

Suzanne C

February 06, 2025

Thank you for letting us know the price $800 that we saved by having Sears warrantee-almost enough for a new refrigerator. Today is February 5, you have sent 3 different technicians since Oct 5. Scott, however, seems to have fixed it. He probably fixed it better than new because he made some extra adjustments to correct a flaw in the design of the refrigerator. It takes knowledge, attention to details and caring enough to do a completely good job. Maybe Scott wasn't available before. And all the parts - ( I kept all the rejects in case you wanted them back. ) would have added up to more. Now about our stove... I was concerned that our oven didn't heat sometimes. One of your technicians came and replaced some computer part. The stove and oven popped the fuse and is dead in my kitchen. It was at least working before. Is there a "Scott " for stoves you could send over? My neighbors are missing their baked goods. Maybe before June? Suzanne

Source: Google

Customer service response - Thank you for your detailed feedback, Suzanne. We're glad to hear Scott was able to resolve your refrigerator issue, and we apologize for the trouble with your stove. Please contact us directly so we can arrange for a technician to assist you further.

Sears Home Services on February 06, 2025

Theresa M

January 26, 2025

Sean at Sears repair was very courteous and capable! He discovered the problem to my furnace breakdown and fix it in record time! Thank you!!!

Source: Google

Customer service response - Thank you for your kind words, Theresa! We're delighted to hear that Sean provided courteous and capable service, and quickly resolved your furnace issue.

Sears Home Services on January 26, 2025

Edy D

January 26, 2025

Sean was great.

Source: Google

Customer service response - Thank you for your feedback, Edy! We're happy to hear that Sean provided you with great service.

Sears Home Services on January 26, 2025

michelle M

January 14, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 14, 2025

Phil S

October 31, 2024

Allan was a very professional repairman

Source: Google

Customer service response - Thank you for your feedback, Phil! We're pleased to hear that Allan provided you with professional service.

Sears Home Services on October 31, 2024

Stephen Z

August 26, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 26, 2024

Robert D

August 21, 2024

My HVAC Repair guy William Did a great job! Worked quickly, quietly and with great efficiency !

Source: Google

Customer service response - Thank you for recognizing William's efficiency and skill in repairing your HVAC. We're delighted to hear you had such a positive experience!

Sears Home Services on August 21, 2024

Shirley H

August 14, 2024

He was very professional. Told me that everything was fine. Cleaned it out the control panel very happy with the service and the technician.

Source: Google

Customer service response - Thank you for highlighting our technician's professionalism and thorough service. We're delighted to hear about your satisfaction!

Sears Home Services on August 14, 2024

Jason W

August 05, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review, Jason! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 05, 2024

Anna Z

August 01, 2024
Source: Google

Customer service response - We appreciate the 5-star rating, Anna! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 01, 2024

Average Rating: 4.2/5 (73 reviews)
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