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6000 Glenway Ave Reviews
Read reviews from customers who used our services at 6000 Glenway Ave
Total reviews
135
Average Rating
4.2/5
He did a great job
Karen B,
Tammy S,
Customer service response - Thanks for the great rating, Tammy! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1778675905727
Marcia B,
Customer service response - Hi Marcia, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1758674699500
Tenor T,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1753662485756
This is the same repair I had done 3 months ago so I doubt it will be a long term solution, however, they were friendly and did a nice job.
Beth C,
Customer service response - Thank you for your feedback, Beth! We're glad to hear our team was friendly and did a nice job. If you have any further concerns, please contact us directly.
Sears Home Services on 1750208110918
The technician was wonderful ! I wish I knew his name. He fixed the problems without a hitch and it’s been working good since. My only reason for giving 4 stars rather than five is how long it took to get it fixed! It’s summer time and regardless of time of year I told them I NEED ice for autoimmune diseases as well as drinking. So it’s been a rough couple months leading up to the excellent service I received from the person that actually fixed the problem. Ice is back after a few days and feeling much cooler and hydrated!!
Vita,
Customer service response - Thank you for sharing your positive experience with our technician and the effectiveness of the repair. We apologize for the delay you experienced and are glad to hear you're now enjoying a cooler and hydrated summer.
Sears Home Services on 1721650597399
Technician was wonderful when got here. Sears schedule SUCKS!!!! Had 8-12 appointment window. He came hours late because of how he said was sent all over the place and other calls added on which pushed us back outside of the window. So window was a joke. Wasted my whole day waiting for tech and app kept supplying different times throughout the day. He knows that this is a major problem. He took it upon himself to call in morning, but still couldn't expect that they would add more calls and push us back more. So technician was 5, but customer service was a 1 or 2.
Michael S,
Customer service response - We apologize for the inconvenience caused by the scheduling issues and appreciate your understanding regarding the technician's effort. Thank you for sharing your experience, as it helps us improve our service.
Sears Home Services on 1720150718574
I was mostly pleased by the service we received for our Samsung refrigerator. The problem was quickly diagnosed and fixed. No new parts were needed. Service technician was friendly and presented himself well. I did find a small gouge underneath one of the bottom drawers that I ad not seen previous to this service. No doubt it happened while trying to remove ice. I wish he had mentioned this before leaving. Overall, good experience.
Lisa S,
Customer service response - Thank you for sharing your positive experience, and we apologize for the oversight with the gouge. We will address this with our team to ensure better communication in the future.
Sears Home Services on 1719921573533
We had responsive service to fix a refrigerator fluid leak.
Paul S,
Simeon was great. AI was terrible.
Linda C,
Customer service response - We apologize for the inconvenience with the AI, Linda. Thank you for your feedback, and we're glad to hear Simeon was great.
Sears Home Services on 1780967678705
