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6000 Glenway Ave Reviews
Read reviews from customers who used our services at 6000 Glenway Ave
Total reviews
135
Average Rating
4.2/5
Came about two hours AFTER the repair window. Scratched my floor, broke a part trying to look at it. Did ascertain the bearings were shot and recommended I buy a new dishwasher instead of buying the labor and repair parts.
Eugene O,
Customer service response - We apologize for the inconvenience with the timing and damage, Eugene. Thank you for your feedback, and we recommend contacting us directly to address these issues further.
Sears Home Services on 1780090702408
He initially quoted me one price, and then quoted me a completely different price
Kelly B,
Customer service response - We apologize for the confusion with the pricing, Kelly. Thank you for your feedback, and we recommend contacting us directly to address this further.
Sears Home Services on 1777242709562
Workmanship appears to be good and refrigerator is working properly. How we he was one hour and twenty minutes late after speaking with us and giving us an arrival time. Then charged us for excess time to make repair.
Greg C,
Customer service response - We're glad to hear your refrigerator is working properly, Greg. We apologize for the delay and any confusion regarding the charges, and appreciate your feedback.
Sears Home Services on 1766371309698
Sandra J,
Customer service response - Hi , thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1765163600183
Madeline S,
Customer service response - Hi Madeline, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1755659626245
Yvonne C,
Customer service response - Thanks for the rating, Yvonne! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1744856683135
Greg S,
Customer service response - Hi Greg, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1729575485517
No onen Is perfect except god and Jesus so I'll give him a 3 he did what he could bring as he didn't have a tool he needed to perform the test necessary to determine if the heat exchanger was truly cracked or not
Roy K,
Customer service response - Thank you for acknowledging our efforts and for the four-star review; we're grateful for your understanding and kindness.
Sears Home Services on 1723518428695
Technician was on time. Quickly went to work. Said what the issue was and "fixed" it. When he left we went to run a load of laundry and there was no change. Washer still didn't work. Can't speak to a human, referred by ai to use website.
Jenni,
Customer service response - We apologize for the trouble you've faced, Jenni. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753747358121
Tech and service were great but prices are ridiculous!
Brian S,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1753066523387
