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4595 Eastgate Blvd Reviews
Read reviews from customers who used our services at 4595 Eastgate Blvd
Total reviews
273
Average Rating
4.7/5
Extremely professional
William was extremely professional. He took the time to explain EXACTLY what he was doing. He reviews the services he performed. 5/5- He is welcome back in our home anytime.
Barbara B,
Cincinnati, OHQuick and a pro
He communicated great. Called to let us know what stop we were on his day and then called when he was on his way. He was professional and courteous. He diagnosed and fixed the problem quickly and left the place clean when he was done.
Samuel S,
Cincinnati, OH4
I was happy 😊 with Allan but it took 6 months to get this job done and that I am not happy with.
Deborah R,
Cincinnati, OHHome service call
Had great response setting up appointment and identifying problem. However, appointment blocked out the whole day. Service tech was set for just one appliance. if I wanted broader service to another appliance, i have to make a separate appointment and get a different service call. That's an added service charge and tech service fee. I want a repair to my stove and dryer as well, but that requires three calls.
Richard F,
Wilder, KYDidn't call before coming just showed up
Didn't call before coming was gone for part 7 hrs and didn't call before coming back just showed up
Carl M,
New Richmond, OHExperience
He was very business type. In and out very quickly. No engagement. Limited information provided I have to ask questions to understand the problem He was very well pain for the 30 min that he was in my house
Susan G,
Loveland, OHWilliam
Unable to get my air working. Been without for 13 weeks now. Unable to verify model number or serial number and unable to get through the crawl closet.
Patricia B,
Cincinnati, OHRepair man
Terrible. Had no idea how to install replacement parts. Expected me to sign a waiver regarding his ineptitude. I did not!! Never send him again.
Sue P,
Morrow, OHCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1776202731915
No Show
I have been trying to get my microwave fixed since late December 2025. I have confirmed dates where the technician did not show up. When the technician finally showed up, the parts that were ordered were incorrect and so new parts were sent. Again? It did not fix my microwave. Another appointment was scheduled for 3/2, and again, a no show. But this time, I get a text from you saying the job has been completed. What a joke! Been paying $79 per month for you to either fix my appliance or replace it if you can't. I'd say you folks are breaching the contract.
Rob M,
Cincinnati, OHCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1772759878574
No repair
He made no repair. He said he didn't have the skill my unit required.
Judy K,
Morrow, OHCustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward.
Sears Home Services on 1769553771019