4100 Belden Village Mall Reviews

Plan to use again. Was very pleased.

I liked having Bradley service my washer and dryer. He was very kind, respectful and did a great job !

The technician was amazing! He stayed and made sure everything worked before he left. I am very happy with Sears Home warranty.

Tim was good! I am not a fan of Sears service schedule. 8-5 windows are not good. The service department tells the customer to expect a call the day of with a 4 hour window. I never have received one. Techs may give you a text with a window, but it changes a few times during the day. I wasted an entire day again, waiting for a tech. If you can get other service besides Sears, I recommend doing that.

Joseph did an excellent job. However, your customer service was terrible. It took you a month to finally repair the refrigerator. The installation time was fifteen minutes, but the quote was $170!!! Thank God it was covered by the warranty

I'm not sure if a 2-star rating is fair, but this was my experience. I called for a low oven temperature issue. The oven was already set to 350 to replicate the problem of low oven temperature. He was on his phone to get assistance with possible causes and did nothing with the oven. He went to his car for 15 or so minutes and came back in wanting a signature for a repair of $1400. I asked how he came to that conclusion, and it was based on my observations. I have an LG oven, so I don't know if there are diagnostics that could've been run on the unit. I can buy a new oven for that price, so I declined the repair. The experience was lackluster. I'm sure the repairman is good at his job, but I'll likely not call Sears Appliance Repair in the future.